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Video surveillance

The bank implements video surveillance in order to protect people and property.

Bank Intesa Sanpaolo d.d. (hereinafter: the Bank) performs video surveillance for the purpose of protecting people and property, which represents the legitimate interest of the bank as a legal basis for the processing of personal data in accordance with Article 6 (f) of the General Data Protection Regulation. The bank further processes the obtained data in cases of abuse, fraud, criminal and other acts that threaten the safety of people and property. Video surveillance can also be implemented in such a way as to monitor the events live, depending on the individual location where video surveillance is implemented. Individuals are informed about the live monitoring of the event by means of a notification at each location. Video surveillance recordings are kept by the Bank for 12 months from their creation.

Information about the controller of personal data: Banka Intesa Sanpaolo d.d., Pristaniška ulica 14, 6000 Koper, Registration number: 5092221000, Tax number: SI 98026305, Tel. no.: 080 13 18 (for calls from Slovenia), Tel. no.: 00386 5 666 1838 (for calls from abroad).

The Bank has an authorized person for the protection of personal data who takes care of the personal data protection system and to whom you can address questions related to the processing of personal data in the Bank and requests to exercise the rights defined by the General Data Protection Regulation, such as, for example: right of access, right to deletion, right to limit processing, right to object, etc. The rights and the way to exercise them (in addition to other information) are described more detail in the General information on the protection of personal data (.pdf), available on the website and in the Bank's branches.

The personal data protection officer can be reached at:
- the email address DPO@intesasanpaolobank.si or
- the address Banka Intesa Sanpaolo d.d., Personal Data Protection Officer, Pristaniška ulica 14, 6000 Koper.

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Intesa Sanpaolo Bank Contact center
Monday-Friday 7 a.m. - 6 p.m. and Saturday 8 a.m. - 12 p.m.

  •     Calling from Slovenia: 080 13 18
  •     Calling from abroad: 00386 5 66 61 838

Service center for card business – 24 h

  •     Calling from Slovenia:  05 66 61 256
  •     Calling from abroad: 00386 5 66 61 256

Real estate sale: 00386 5 66 610 10