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Text message notifications

Text message notifications of your payment card account transactions and balance. At the same time, they provide you with additional security as you are quickly informed of each transaction.

Why is it right for you?

Bundle tailored to your needs

Depending on your needs, you can choose from three different bundles.

Security and transparency

Brings you more security and transparency in dealing with your cards.

Quick action

As any abuse can be quickly detected, you can take action immediately.

sms security alert, woman travels by train

Three bundles


Cardholders can choose from three text message notification bundles, depending on your needs and preferences of which transactions you wish to be notified:

  • Basic bundle,
  • Plus bundle and
  • Security bundle.

You will be notified via a text message of your card transactions to the desired extent, depending on the bundle you choose.

Text message notification bundles
Basic bundle

Basic bundle

Is the most comprehensive bundle

Cardholders receive a text message about each transaction, approved or rejected, in online stores or at ATMs and points of sale in Slovenia and abroad.

Plus bundle

Plus bundle

This is a medium-range bundle.

Cardholders receive a text message:

  • about each transaction, approved or rejected, in online stores and abroad, and
  • for each transaction over 25 EUR, executed in Slovenia.
Security bundle

Security bundle

The least comprehensive bundle

Cardholders receive a text message about each transaction, approved or rejected, in online stores at ATMs and points of sale abroad.

Important: quick action

Text message notification users can quickly detect any unusual activity related to your card. If you notice that you are missing your payment card, report it missing immediately. Loss or theft of the card should be reported:

  • by calling the telephone number 00 386 05 666 1256 or
  • at your nearest branch office.

You can report your card stolen or lost 24 hours a day, all days of the year. If you suspect that your card was stolen, report it to the nearest police station. Report all payment cards stolen or lost as soon as possible to reduce the risk of abuse.

Do you need help?

We are here for you.

Look for appropriate contact number:

Intesa Sanpaolo Bank Contact center
Monday-Friday 7 a.m. - 6 p.m. and Saturday 8 a.m. - 12 p.m.

  •     Calling from Slovenia: 080 13 18
  •     Calling from abroad: 00386 5 66 61 838

Service center for card business – 24 h

  •     Calling from Slovenia:  05 66 61 256
  •     Calling from abroad: 00386 5 66 61 256

Real estate sale: 00386 5 66 610 10

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