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On Monday 21/9/2026 from 00:00 to 12:00 banking systems will be upgraded. During this time there may be disruptions in the operation of the online and mobile bank for individuals and legal entities, confirmation of online purchases, execution of payments, operation of the PSD2 system, and execution of transactions at Intesa Sanpaolo Bank ATMs and POS terminals.
From Tuesday 8/9/2026 from 10:00 PM to Wednesday 9/9/2026 until 10:00 AM there may be occasional, short-term disruptions or interruptions in card transactions at POS terminals, ATMs and in online stores, as well as in accessing card data.
On Monday 7/9/2026 and 14/9/2026 from 00:00 to 12:00 banking systems will be upgraded. During this time there may be disruptions in the operation of the online and mobile bank for individuals and legal entities, confirmation of online purchases, execution of payments, operation of the PSD2 system and execution of transactions at Intesa Sanpaolo Bank ATMs and POS terminals.
On Sunday 6/9/2026 between 02:00 and 12:00 there will be a technical intervention on the banking systems. During this time there will be disruptions to the operation of instant payments.
From 10:00 PM on Tuesday, 25 August 2026, until 12:00 PM on Wednesday, 26 August 2026, an upgrade of the bank's systems will be carried out. During this period, disruptions may occur in the operation of online and mobile banking services for retail and corporate customers, the display of payment cards, the authentication of online purchases, the processing of instant payments, and the operation of the PSD2 system.
From 10:00 PM on Tuesday, 25 August 2026, until 12:00 PM on Wednesday, 26 August 2026, an upgrade of the bank's systems will be carried out. During this period, disruptions may occur in the operation of online and mobile banking services for retail and corporate customers, the display of payment cards, the authentication of online purchases, the processing of instant payments, and the operation of the PSD2 system.
On Friday, 28 August 2026, from 00:00 to 12:00, an upgrade of the bank's systems will be carried out. During this period, disruptions may occur in the operation of online and mobile banking services for retail and corporate customers, the authentication of online purchases, payment processing, the PSD2 system, and transactions at Intesa Sanpaolo Bank ATMs and POS terminals.
Wednesday, 26 August 2026, from 00:00 to 12:00, an upgrade of the bank's systems will be carried out. During this period, disruptions may occur in the operation of online and mobile banking services for retail and corporate customers, the authentication of online purchases, payment processing, the PSD2 system, and transactions at Intesa Sanpaolo Bank ATMs and POS terminals.
From Tuesday 18/08/2026 from 7:00 PM to Wednesday 19/8/2026 until 10:00 AM there will be technical maintenance on the banking systems. During the maintenance, there will be disruptions to the operation of instant payments.
From Friday 14/8/2026 from 10:00 PM to Saturday 15/8/2026 until 12:00 AM the banking systems will be upgraded. During this time there may be disruptions in the operation of the online and mobile bank for individuals and legal entities, confirmation of online purchases, execution of payments, and the operation of the PSD2 system.
From Thursday 13/8/2026 from 10:00 PM to Friday 14/8/2026 until 12:00 AM the banking systems will be upgraded. During this time there may be disruptions in the operation of the online and mobile bank for individuals and legal entities, confirmation of online purchases, execution of payments, and the operation of the PSD2 system.
From Wednesday 12/8/2026 from 10:00 PM to Thursday 13/8/2026 at 12:00 AM the banking systems will be upgraded. During this time there may be disruptions in the operation of the online and mobile bank for individuals.
From Monday 3/8/2026 from 9:00 PM to Tuesday 4/8/2026 until 12:00 AM the banking systems will be upgraded. During this time there may be disruptions in the operation of the online and mobile bank for individuals.
From Tuesday 4/8/2026 from 9:00 PM to Wednesday 5/8/2026 until 12:00 AM the banking systems will be upgraded. During this time there may be disruptions in the operation of the online and mobile bank for individuals.
From Wednesday 29/7/2026 from 21:00 to Thursday 30/7/2026 until 12:00 the banking systems will be upgraded. During this time there may be disruptions in the operation of the online and mobile bank for individuals and legal entities, confirmation of online purchases, execution of payments, operation of the PSD2 system, and execution of transactions at Intesa Sanpaolo Bank ATMs and POS terminals.
Banking systems will be upgraded from Wednesday 5/8/2026 from 10:00 PM to Thursday 6/8/2026 until 12:00 AM. During this time, there may be disruptions to the operation of the online and mobile bank for individuals and legal entities, as well as to the operation of the PSD2 system.
On Thursday 30/7/2026 between 2:30 PM and 10:30 PM a technical intervention will take place on the banking systems. During the intervention there will be disruptions to the operation of instant payments.
Banking systems will be upgraded from Tuesday 28/7/2026 from 10:00 PM to Wednesday 29/7/2026 until 12:00 AM. During this time, there may be disruptions to the operation of the online and mobile bank for individuals and legal entities, disruptions in the operation of the PSD2 system and the execution of payments.
From Monday 27/7/2026 from 22:00 to Tuesday 28/7/2026 until 12:00 the banking systems will be upgraded. During this time there may be disruptions in the operation of the online and mobile bank for individuals and disruptions in the execution of payments.
From Friday, 24 July 2026, at 21:00, until Saturday, 25 July 2026, at 12:00, an upgrade of the bank's systems will be carried out. During this period, disruptions to the online and mobile banking services for retail and business customers may occur.
On Sunday, 26 July 2026, from 20:00, until Monday, 27 July 2026, at 12:00, maintenance work will be carried out on the bank's systems. During this period, disruptions to the processing of instant payments may occur.
From Thursday, July 23, 2026, at 9:00 PM until Friday, July 24, 2026, at 12:00 PM, an upgrade of the banking systems will be carried out.
During this period, disruptions may occur in the operation of the online and mobile banking services for retail and corporate customers, the authentication of online purchases, payment processing, the PSD2 system, and transactions at Intesa Sanpaolo Bank ATMs and POS terminals.
Od ponedeljka, 20.7.2026, od 20:00, do torka 21.7.2026, do 12:00, bo potekala nadgradnja bančnih sistemov. V navedenem času lahko prihaja do motenj v delovanju spletne in mobilne banke za fizične in pravne osebe, motenj pri delovanju sistema PSD2 ter izvajanju plačil.
From Friday, 17 July 2026, at 6:00 PM until Saturday, 18 July 2026, at 12:00 PM, an upgrade of the bank’s systems will take place.
During this period, disruptions may occur to the operation of the online and mobile banking services for both retail and corporate customers, to investment fund transactions, and to the authorization of card transactions.
From Thursday, July 16, 2026, at 9:00 PM until Friday, July 17, 2026, at 12:00 PM, an upgrade of the bank's systems will be carried out.
During the above-mentioned period, disruptions may occur in the operation of the online and mobile banking services for both retail and corporate customers.
From Wednesday, 15 July 2026, at 21:00 until Thursday, 16 July 2026, at 12:00, an upgrade of the bank's systems will be carried out.
During this period, disruptions may occur in the operation of the online and mobile banking services for both retail and corporate customers, in the functioning of the PSD2 system, and in the processing of payments.
From Tuesday, July 14, 2026, at 9:00 PM until Wednesday, July 15, 2026, at 12:00 PM, an upgrade of the bank's systems will be carried out.
During this period, disruptions may occur in the operation of the online and mobile banking services for both retail and corporate customers, as well as in the functioning of the PSD2 system and the execution of payments.
From Friday 10 July 2026 from 6:00 PM to Saturday 11 July 2026 until 12:00 PM an upgrade of banking systems will take place. During this time, there may be disruptions in the operation of the online and mobile bank for individuals and legal entities, disruptions in the operation of the PSD2 system and the execution of payments.
From Thursday 9 July 2026 from 6:00 PM to Friday 10 July 2026 until 12:00 PM the banking systems will be upgraded. During this time there may be disruptions in the operation of the online and mobile bank for individuals and legal entities.
From Wednesday 8 July 2026 from 5:00 PM to Thursday 9 July 2026 until 12:00 PM the banking systems will be upgraded. During this time, there may be disruptions in the operation of the online and mobile bank for individuals and legal entities when accessing documents.
Banking systems will be upgraded from Tuesday 7 July 2026 at 6:00 PM to Wednesday 8 July 2026 at 12:00 PM. During this time there may be disruptions to the operation of online and mobile banking for individuals and legal entities, as well as disruptions in the execution of payments.
From Monday 6 July 2026 from 6:00 PM to Tuesday 7 July 2026 until 12:00 AM the banking systems will be upgraded. During the specified time, there may be disruptions in the operation of the online and mobile bank for individuals and legal entities, confirmation of online purchases, execution of payments, operation of the PSD2 system, and execution of transactions at Intesa Sanpaolo Bank ATMs and POS terminals.
From Thursday 2 July 2026 from 7:00 PM to 10:00 AM on July 3 2026 an upgrade of banking systems will take place. During this time, there may be disruptions in the operation of the mobile bank for legal entities (Mobilna Banka IN).
On Tuesday 30 June 2026 from 00:00 to 12:00 an upgrade of banking systems will take place. During this time, there may be disruptions in the operation of the online and mobile bank for individuals and legal entities, as well as the operation of the PSD2 system.
On Sunday 28 June 2026 between 2:00 and 12:00 there will be a technical intervention on the banking systems. During the intervention there will be disruptions to the operation of instant payments.
On Saturday 27 June 2026 from 00:00 to 12:00 banking systems will be upgraded. During this time there may be disruptions to the operation of the online and mobile bank for individuals and legal entities.
From Wednesday 24 June 2026 from 10:30 PM to Thursday 25 June 2026 until 10:00 AM there will be a technical intervention on the banking systems. During the intervention, there will be disruptions to the operation of instant payments.
On Thursday 25 June 2026 from 01:00 to 12:00 the banking systems will be upgraded.
During this time there may be disruptions in the operation of the online and mobile bank for individuals and legal entities, in displaying cards, confirming online purchases, making instant payments, the operation of the PSD2 system and in transactions at Intesa Sanpaolo Bank ATMs and POS terminals.
On Friday 19 June 2026 between 06:30 and 12:00 there will be a technical intervention on the banking systems. During this time there may be disruptions to the operation of instant payments.
On Thursday 18 June 2026 from 01:00 to 12:00 banking systems will be upgraded. During this time there may be disruptions to the operation of online and mobile banking for individuals and legal entities, card display, online purchase confirmation, ATMs, POS terminals, instant payment processing, and the operation of the PSD2 system.
Banking systems will be upgraded from Tuesday 16 June 2026 at 10:00 PM to Wednesday 17 June 2026 at 10:00 AM. During this time there may be disruptions to the operation of online and mobile banking for individuals and legal entities, card display, online purchase confirmation, instant payment processing, and the operation of the PSD2 system.
On Monday 15 June 2026 from 22:00 to Tuesday 16 June 2026 until 10:00 the banking systems will be upgraded. During this time, there may be occasional disruptions in the operation of the online and mobile bank for individuals and legal entities, the display of cards and the use of card functionalities (e.g. confirming online purchases, card management, instant payments and PSD2 services). Disruptions will be short-lived and may occur occasionally.
From Thursday 11 June 2026 from 10:00 PM to Friday 12 June 2026 at 10:00 AM the banking systems will be upgraded. During this time there may be disruptions to the online and mobile banking for legal entities.
Maintenance work will be carried out on banking systems from Friday, 12 June 2026 6:00 PM to Saturday, 13 June 2026 10:00 AM. During this time there may be disruptions in the execution of instant payments.
From Monday, 8 June 2026, from 10:00 PM, to Tuesday, 9 June 2026, until 10:00 AM, the banking systems will be upgraded. During this time, there may be occasional disruptions to the functioning of the bank's websites and the operation of the online and mobile bank for individuals.
From Tuesday, 9 June 2026, at 22:00 until Wednesday, 10 June 2026, at 10:00, an upgrade of banking systems will take place. During this period, occasional disruptions may occur in the operation of online and mobile banking services for private and business customers, the display of cards, and the use of card-related functionalities (e.g. confirmation of online purchases, card management, instant payments, and PSD2 services). The disruptions will be short-lived and may occur intermittently.
On Sunday 7/6/2026 between 02:00 and 12:00 there will be a technical intervention on the banking systems. During this time there will be disruptions to the operation of instant payments.
From Wednesday 3/6/2026 from 6:00 PM to Thursday 4/6/2026 until 8:00 AM the banking systems will be upgraded. During this time, there may be disruptions to the operation of the online and mobile bank for individuals and legal entities.
From Monday 1/6/2026 from 22:50 to Tuesday 1/6/2026 until 10:00 and from Tuesday 2/6/2026 from 22:50 to Wednesday 3/6/2026 until 10:00 banking systems will be upgraded. During this time, there may be disruptions to the operation of the online and mobile bank for individuals and legal entities, card display, confirmation of online purchases, ATMs, POS terminals, execution of instant payments, and the operation of the PSD2 system.
From Sunday 31/5/2026 10:00 PM to Monday 1/6/2026 12:00 AM, there will be a technical intervention on the banking systems. During this time, there may be disruptions in the execution of payments.
From Thursday 28/5/2026 from 10:00 PM to Friday 29/5/2026 until 12:00 AM there will be a technical intervention on the banking systems. During this time, there may be disruptions in the execution and receipt of payments.
Banking systems will be upgraded from Wednesday 20/5/2026 at 10:00 PM to Thursday 21/5/2026 at 5:00 PM. During this time there may be disruptions to the operation of the online and mobile bank for individuals, card display, and confirmation of online purchases.
From Tuesday 19/5/2026 from 10:00 PM to Wednesday 20/5/2026 until 10:00 AM banking systems will be upgraded. During this time there may be disruptions to the operation of the online and mobile bank for individuals and legal entities, card display, confirmation of online purchases, execution of instant payments, and the operation of the PSD2 system.
From Monday 11/5/2026 from 10:00 PM to Tuesday 12/5/2026 until 10:00 AM, the banking systems will be upgraded. During this time, there may be disruptions to the operation of the online and mobile bank for individuals and legal entities.
From Wednesday 13/5/2026 from 10:00 PM to Thursday 14/5/2026 until 10:00 AM there will be a technical intervention on the banking systems. During this time, there may be disruptions to the operation of instant payments.
From Sunday 10/5/2026 from 2:00 PM to Monday 11/5/2026 until 10:00 AM banking systems will be upgraded. During this time, there may be disruptions in payment processing.
From Tuesday 5/5/2026 from 10:00 PM to Wednesday 6/5/2026 until 10:00 AM banking systems will be upgraded. During this time there may be disruptions to the operation of online and mobile banking for individuals, confirmation of online purchases, and execution of payments.
On Saturday 9/5/2026 and Sunday 10/5/2026, a technical intervention will take place on the banking systems.
During the intervention, there may be short-term disruptions in the operation of instant payments.
On Wednesday, 6 May 2026, from 22:00 until Thursday, 7 May 2026, 10:00, technical maintenance will be carried out on the banking systems.
During this period, disruptions to instant payment services may occur.
On Sunday, 03 May 2026, between 02:00 and 12:00, technical maintenance will be performed on the banking systems.
During this period, disruptions to instant payment services may occur.
On Tuesday, 05/05/2026, during the night, from 01:00 to 12:00 noon, an upgrade of banking systems will be carried out. During this time, disruptions may occur in the operation of online and mobile banking for private individuals and business customers, card management, and the execution of card payments at POS terminals and online.
On Friday, 08/05/2026, during the night, from 01:00 to 12:00 noon, an upgrade of banking systems will be carried out. During this time, disruptions may occur in the operation of online and mobile banking for private individuals and business customers, card management, and the execution of card payments at POS terminals and online.
On Thursday 23/4/2026 between 06:00 and 10:00 there will be a technical intervention on the banking systems. During this time there may be disruptions in the execution of payments.
From Friday 17/4/2026 from 10:00 PM to Saturday 18/4/2026 until 12:00 AM the banking systems will be upgraded. During this time there may be disruptions to the operation of the online and mobile bank for individuals and legal entities, card display, confirmation of online purchases, execution of instant payments, and the PSD2 system.
Banking systems will be upgraded from Tuesday 14/4/2026 at 10:00 PM to Wednesday 15/4/2026 at 10:00 AM. During this time there may be disruptions to the online and mobile banking for individuals.
On mobile devices with the Android operating system, an update to the mobile bank for individuals will be mandatory.
On Friday 10/4/2026 between 00:00 and 12:00 there will be a technical intervention on the banking systems.
During this time there may be disruptions to the operation of instant payments.
From Thursday 2/4/2026 from 9:00 PM to Friday 3/4/2026 until 10:00 AM the banking systems will be upgraded. During this time, there may be disruptions in the operation of online and mobile banking for individuals and legal entities, the execution of instant payments and disruptions in the operation of the PSD2 system.
Banking systems will be upgraded from Tuesday 24/3/2026 at 9:00 PM to Wednesday 25/3/2026 at 10:00 AM. During this time there may be disruptions to the operation of the online and mobile bank for individuals and legal entities, confirmation of online purchases, execution of instant payments, and disruptions to the operation of Intesa Sanpaolo Bank ATMs.
From Sunday 22/3/2026 from 24:00 to Monday 23/3/2026 at 12:00 the banking systems will be upgraded. During this time there may be disruptions to the operation of the online and mobile bank for individuals and legal entities.
From Tuesday 17/3/2026 from 9:00 PM to Wednesday 18/3/2026 until 8:00 AM, a technical intervention will be carried out on the banking systems. During this time, there may be disruptions to the operation of the online and mobile bank for individuals and legal entities, card display, confirmation of online purchases, execution of instant payments, and the operation of the PSD2 system.
From Sunday 15/3/2026 from midnight to Monday 16/3/2026 until 12:00 AM there will be a technical intervention on the banking systems. During the specified time, there may be disruptions to the operation of the online and mobile bank for individuals and legal entities.
From Wednesday 18/3/2026 from 10:00 PM to Thursday 19/3/2026 until 10:00 AM banking systems will be upgraded. During this time there may be disruptions to the operation of the online and mobile bank for individuals and legal entities.
From Sunday 15/3/2026 from 9:00 PM to Monday 16/3/2026 until 8:00 AM there will be a technical intervention on the banking systems. During this time, there may be disruptions to the operation of instant payments.
From Wednesday 11/3/2026 from 10:00 PM to Thursday 12/3/2026 until 10:00 AM the banking systems will be upgraded. During this time there may be disruptions to the operation of the online and mobile bank for individuals.
On Friday 13/3/2026 from 6:00 PM to 10:00 PM there will be a technical intervention on the banking systems. During this time, there may be disruptions to the operation of instant payments and mobile and online banking for individuals.
Banking systems will be upgraded from Monday 9/3/2026 at 10:00 PM to Tuesday 10/3/2026 at 10:00 AM. During this time, there may be disruptions to the online and mobile banking for legal entities.
Banking systems will be upgraded from Thursday 12/3/2026 at 9:30 PM until Friday 13/3/2026 at 10:00 AM. During this time there may be disruptions to the operation of online and mobile banking for individuals and legal entities.
Banking systems will be upgraded from Tuesday 10/3/2026 at 9:30 PM until Wednesday 11/3/2026 at 10:00 AM. During this time there may be disruptions to the operation of online and mobile banking for individuals and legal entities.
On Sunday 8/3/2026 from 2:00 AM to 12:00 PM there will be a technical intervention on the banking systems. During this time there may be disruptions to the operation of instant payments.
From Wednesday 4/3/2026 from 10:00 PM to Thursday 5/3/2026 until 12:00 AM the banking systems will be upgraded. During this time there may be disruptions to the operation of the online and mobile bank for individuals and legal entities.
Banking systems will be upgraded from Thursday 5/3/2026 10:00 PM to Friday 6/3/2026 12:00 AM. During this time there may be disruptions to the operation of online and mobile banking for individuals and legal entities, card management and card payments at POS terminals and online.
From Monday 2/3/2026, from 9:00 PM to Tuesday 3/3/2026 until 8:00 AM a technical intervention will be carried out on the banking systems. During the intervention, there will be disruptions in the functioning of instant payments.
From Wednesday 25/02/2026 from 22:00 to Thursday 26/02/2026 until 08:00 banking systems will be upgraded. During this time, there may be occasional disruptions in the operation of the online and mobile bank for individuals and legal entities, card display, confirmation of online purchases and the use of Intesa Sanpaolo Bank cards at POS terminals and ATMs.
On Thursday 19/02/2026 from 10:00 PM to Friday 20/02/2026 at 10:00 AM an upgrade of banking systems will take place. During this time, there may be disruptions to the operation of the online and mobile bank for individuals and legal entities, disruptions in card management, and card payments at POS terminals and online.
From Tuesday 17/02/2026 from 22:00 to Wednesday 18/02/2026 until 08:00 the banking systems will be upgraded. During this time, there may be disruptions to the operation of online and mobile banking for individuals and legal entities, card display, online purchase confirmation, instant payment processing, and the operation of the PSD2 system.
From Monday 16/02/2026, from 22:00 to Tuesday 17/02/2026 until 08:00 the banking systems will be upgraded. During this time, there may be disruptions to the operation of the online and mobile bank for individuals and legal entities, disruptions in card management and card payments at POS terminals and online.
On Tuesday 17/02/2026 between 2 and 8 p.m. there will be a technical intervention on the banking systems. During the intervention there will be disruptions to the operation of instant payments.
From Wednesday 11/02/2026 from 22:00 to Thursday 12/02/2026 until 10:00 the banking systems will be upgraded.
During this time there may be disruptions in the operation of the online and mobile bank for individuals and legal entities as well as disruptions in the operation of the PSD2 system.
On Sunday 01/02/2026 between 8:00 AM and 3:00 PM a technical intervention will be carried out on the banking systems.
During this time there may be disruptions to the operation of the online and mobile bank for individuals and legal entities when reviewing documents.
There will also be disruptions to instant payments on the same day, between 1:00 PM and 6:00 PM.
From Sunday 01/02/2026 from 10:00 PM until Monday 02/02/2026 until 12:00 AM the banking systems will be upgraded. During this time, there may be disruptions to the operation of the online and mobile bank for individuals and legal entities, disruptions in card management, and card payments at POS terminals and online.
On Thursday 29/01/2026 between 5:00 AM and 12:00 PM a technical intervention will take place on the banking systems.
During the intervention, there will be disruptions to the operation of instant payments.
On Monday 09/02/2026 from 00:00 until 9:00 and Tuesday 10/02/2026 from 00:00 until 9:00 the banking systems will be upgraded.
During this time, there may be disruptions in the operation of the online and mobile bank for individuals and legal entities, in the execution of instant payments and in the operation of the PSD2 system. Access to the bank's website may also be interrupted.
From Friday 23/01/2026 from 10:00 PM to Saturday 24/01/2026 until 10:00 AM the banking systems will be upgraded. During this time, there may be disruptions to the operation of the online and mobile bank for individuals when using investment services.
On Sunday 25/01/2026 between 1:30 PM and 10:00 PM a technical intervention will take place on the banking systems.
During the intervention, there will be disruptions to the operation of instant payments.
On Thursday 22/01/2026, between 5:00 and 12:00, a technical intervention will take place on the banking systems.
During the intervention, there will be disruptions to the operation of instant payments.
Thursday 12/02/2026 at night from 01:00 a.m. to 10:00 a.m. transactions at Intesa Sanpaolo Bank ATMs and POS terminals will be disrupted due to maintenance work. During this time payments with Intesa Sanpaolo Bank cards at POS terminals of other banks and in online stores will also be disrupted.
Banking systems will be upgraded from Wednesday 21/01/2026 at 10:00 PM to Thursday 21/01/2026 at 8:00 AM. During this time, there may be disruptions to the operation of online and mobile banking for individuals and legal entities, card display, online purchase confirmation, instant payment processing and the operation of the PSD2 system.
On Wednesday 21 January 2026 at night from 01:00 a.m. to 10:00 a.m. transactions at Intesa Sanpaolo Bank ATMs and POS terminals will be disrupted due to maintenance work. During this time payments with Intesa Sanpaolo Bank cards at POS terminals of other banks and in online stores will also be disrupted.
From Monday 19 January 2026 from 10:00 PM to Tuesday 20 January 2026 until 12:00 AM the banking systems will be upgraded. During this time, there may be disruptions to the operation of the online and mobile bank for individuals.
From Wednesday 14 January 2026 from 10:00 PM to Thursday 15 January 2026 until 12:00 AM, the banking systems will be upgraded. During this time, there may be disruptions to the operation of the online and mobile bank for individuals.
Urgent maintenance will be performed on Tuesday 13 January 2026 between 5:00 PM and 10:00 PM. During this time, there may be disruptions in card transaction authorization.
From Monday 12 January 2026 from 10:00 PM to Tuesday 13 January 2026 at 12:00 AM the banking systems will be upgraded. During this time, there may be disruptions to the online and mobile banking for individuals and the PSD2 system.
On Sunday 11 January 2026 between 02:00 and 12:00 a.m. a technical intervention will take place on the banking systems. During the intervention there will be disruptions to the operation of instant payments.
From Tuesday 6 January 2026 from 10:00 PM to Wednesday 7 January 2026 until 10:00 AM the banking systems will be upgraded. During this time there may be disruptions to the operation of the online and mobile bank for individuals and legal entities.
From Friday 19 December 2025 from 10:00 PM to Saturday 20 December 2025 until 12:00 AM the banking systems will be upgraded. During this time, there may be disruptions to the operation of the online and mobile bank for individuals and legal entities.
On Sunday 21 December 2025 between 02:00 and 12:00 a technical intervention will take place on the banking systems. During the intervention, there will be disruptions to the operation of instant payments.
From Monday 15/12/2025 from 22:00 to Tuesday 16/12/2025 until 10:00 the banking systems will be upgraded. During this time there may be disruptions to the operation of the online and mobile bank for individuals and legal entities.
On Sunday 14 December 2025 between 02:00 and 10:00 a technical intervention will take place on the banking systems. During the intervention, there will be disruptions to the operation of instant payments.
Banking systems will be upgraded from Saturday 13 December 2025 at 10:00 PM to Sunday 14 December 2025 at 10:00 AM. During this time there may be disruptions to the operation of the online and mobile bank for individuals.
From Thursday 4 December 2025 from 10:00 PM to Friday 5 December 2025 until 10:00 AM the banking systems will be upgraded. During this time, there may be disruptions to the operation of the online and mobile bank for individuals.
Banking systems will be upgraded from Tuesday 25 November 2025 at 10:00 PM to Wednesday 26 November 2025 at 10:00 AM. During this time there may be disruptions to the operation of the online and mobile bank for individuals and legal entities when making payments.
From Monday 17 November 2025 from 10:00 PM to Tuesday 18 November 2025 until 10:00 AM the banking systems will be upgraded. During this time, there may be disruptions to the operation of the online and mobile bank for individuals and legal entities when making payments.
From Thursday 20 November 2025 from 10:00 PM to Friday 21 November 2025 until 8:00 AM banking systems will be upgraded. During this time, there may be disruptions to the operation of the online and mobile bank for individuals and legal entities, card display, confirmation of online purchases, execution of payments, and the operation of the PSD2 system.
On Wednesday 19 November 2025 from 02:00 to 08:00 a technical intervention will take place on the banking systems.
During the intervention, there will be disruptions to the operation of instant payments.
From Thursday 13 November 2025 from 10:00 PM to Friday 14 November 2025 until 10:00 AM the banking systems will be upgraded. During this time, there may be disruptions to the operation of the online and mobile bank for individuals and legal entities when making payments.
From Monday 10 November 2025, from 10:00 PM, to Tuesday 11 November 2025, until 10:00 AM, the banking systems will be upgraded. During this time, there may be disruptions to the operation of the online and mobile bank for individuals and legal entities, the execution of payments, and the PSD2 system.
On Tuesday 11 November 2025 and Thursday 13 November 2025, from 00:00 to 08:00 an upgrade of banking systems will take place. During this time, there may be disruptions to the operation of online and mobile banking for individuals and legal entities, card display, confirmation of online purchases, execution of instant payments, and the operation of the PSD2 system.
On Sunday 9 November 2025 between 2 AM and 10 AM a technical intervention will take place on banking systems, during which there may be disruptions in the operation of instant payments.
On Wednesday 5 November 2025 between 7:30 PM and 11:59 PM a technical intervention will take place on banking systems, during which there may be disruptions in the operation of instant payments.
From Tuesday 4 November 2025 at 7:30 PM to Wednesday 5 November 2025 8:00 AM there will be a technical intervention on banking systems during which there may be short-term disruptions in the operation of instant payments.
From Monday 3 November 2025 from 22:00 to Tuesday 4 November 2025 to 08:00 a technical intervention will be carried out on the banking systems. During the intervention there will be disruptions to payment operations.
On Sunday 2 November 2025 between 2 and 12 a.m., there will be a technical intervention on the banking systems.
During the intervention, there will be disruptions to the operation of instant payments.
Banking systems will be upgraded from Tuesday, October 28, 2025, at 10:00 PM, to Wednesday, October 29, 2025, at 12:00 AM. During this time, there may be disruptions to the operation of online and mobile banking for individuals and legal entities, as well as disruptions in making payments.
Banking systems will be upgraded from Tuesday 21 October 2025 at 10:00 PM to Wednesday 22 October 2025 at 8:00 AM. During this time there may be disruptions to the operation of online and mobile banking for individuals and legal entities, as well as disruptions in the execution of payments.
Today, 16.10.2025, from 21:15, until Friday, 17.10.2025, until 08:00, the banking systems will be upgraded. During this time, there may be disruptions to the operation of the online and mobile bank for individuals.
Thank you for your understanding.
From Friday 17 October 2025 from 10:00 PM to Saturday 18 October 2025 until 10:00 AM banking systems will be upgraded. During this time, there may be disruptions to the operation of the online and mobile bank for individuals and legal entities, card display, confirmation of online purchases, execution of instant payments, and the PSD2 system.
From Wednesday 15 October 2025 at 10:00 PM until Thursday 16 October 2025 at 8:00 AM a technical intervention will be carried out on the banking systems. During the intervention, there will be disruptions to the operation of instant payments.
Banking systems will be upgraded from Tuesday 14 October 2025 at 10:00 PM to Wednesday 15 October 2025 at 8:00 AM. During this time there may be disruptions to the operation of the online and mobile bank for individuals.
- From Tuesday, 7. 10. 2025, from 22:00, to Wednesday, 8. 10. 2025, until 08:00, the banking systems will be upgraded. During this time, there may be disruptions to the operation of the online and mobile bank for individuals and legal entities, card display, confirmation of online purchases, execution of instant payments and the operation of the PSD2 system.
- On Thursday, 9. 10. 2025 and Thursday, 23. 10. 2025, from 1 to 10 am, there will be disruptions to transactions with Intesa Sanpaolo Bank cards at POS terminals, ATMs and in online stores.
- From Thursday, 9. 10. 2025, from 22:00, to Friday, 10. 10. 2025, until 08:00, the banking systems will be upgraded. During this time, there may be disruptions to the operation of online and mobile banking for individuals and legal entities, card display, confirmation of online purchases, execution of instant payments, and the operation of the PSD2 system.
From Tuesday 7 October 2025 from 10:00 PM to Wednesday 8 October 2025 until 12:00 AM the banking systems will be upgraded.
During this time, there may be disruptions to the operation of the online and mobile bank for individuals and legal entities, as well as disruptions in the execution of payments.
From Friday 3 October 2025 at 7 p.m. to Sunday 5 October 2025 at 7 p.m. an upgrade of interbank systems for instant payments will take place.
During this time there may be disruptions in the operation of the online and mobile bank for individuals and legal entities especially in the area of payments.
Banking systems will be upgraded from Thursday 2 October 2025 at 10:00 PM to Friday 3 October 2025 at 8:00 AM. During this time there may be disruptions to the operation of online and mobile banking for individuals and legal entities, the execution of instant payments and the operation of the PSD2 system.
On Wednesday 24 September 2025 from 10:00 PM to Thursday 25 September 2025 at 10:00 AM banking systems will be upgraded. During this time there may be disruptions to the online and mobile banking for individuals.
On Friday 19 September 2025 between 2 and 9 a.m. a technical intervention will take place on the banking systems. During the intervention, there will be disruptions to the operation of instant payments.
From Thursday 18 September 2025 from 10:00 PM to Friday 19 September 2025 until 8:00 AM the banking systems will be upgraded. During this time there may be disruptions to the operation of the online and mobile bank for individuals and legal entities as well as disruptions to the display of cards.
Banking systems will be upgraded from Tuesday 16 September 2025 at 10:00 PM to Wednesday 17 September 2025 at 8:00 AM. During this time, there may be disruptions to the operation of online and mobile banking for individuals and legal entities, card display, online purchase confirmation, instant payment processing, and PSD2 system operation.
On Sunday 14September 2025 from 08:00 to 18:00 regular maintenance of banking systems will take place, which may affect the operation of the online and mobile bank for legal entities and the use of e-documents (viewing and opening new contracts, viewing statements, etc.).
From Saturday 20 September 2025 from 1 p.m. to Sunday 21 September 2025 until 3 p.m. maintenance work may cause disruptions in the operation of the online and mobile bank for individuals and legal entities, disruptions in card management and card payments at POS terminals and online, and disruptions in the operation of instant payments.
From Thursday 11 September 2025 from 21:00 to Friday 12 September 2025 until 8:00 the banking systems will be upgraded. During this time there may be disruptions to the operation of the online and mobile bank for individuals and legal entities, disruptions in card management and card payments at POS terminals and online, and disruptions in the functioning of the PSD2 system.
From Thursday 11 September 2025 from 13:00 to Friday 12 September 2025 until 8:00 the banking systems will be upgraded. During this time, there may be disruptions to the operation of instant payments.
Due to maintenance work, there may be disruptions in the operation of the online and mobile bank for individuals and legal entities from Wednesday 10September 2025 from 9 p.m. to Thursday 11 September 2025 until 8 a.m.
From Tuesday 9 September 2025 at 22 p.m. to Wednesday 10 September 2025 at 12 a.m. the banking systems will be upgraded. During this time there may be disruptions to the operation of the online and mobile bank for individuals.
From Friday 5 September 2025 at 22 p.m. to Saturday 6 September at 12 a.m. the banking systems will be upgraded. During this time there may be disruptions to the operation of the online and mobile bank for individuals.
Due to maintenance work, there may be disruptions in the operation of the online and mobile bank for individuals and legal entities:
- from Tuesday 2 September 2025 from 9 p.m. to Wednesday 3 September 2025 until 8 a.m. and
- from Thursday 4 September 2025 from 9 p.m. to Friday 5 September 2025, until 8 a.m.
From Friday 29 August 2025 at 22 p.m. to Saturday 30 August at 12 a.m. the banking systems will be upgraded. During this time there may be disruptions to the operation of the online and mobile bank for individuals.
On Friday 22 August 2025 from 0:15 a.m. to 8:15 a.m. a technical intervention will be carried out on the banking systems. During this time there may be disruptions to the operation of instant payments.
From Thursday 21 August 2025 from 10:00 PM to Friday 22 August 22 2025 until 8:00 AM banking systems will be upgraded. During this time, there may be disruptions to the operation of online and mobile banking for individuals and legal entities, card display, online purchase confirmation, instant payment processing, and the PSD2 system.
From Wednesday 13 August 2025 from 10:00 p.m. to Thursday 14 August 2025 at 12:00 a.m. a technical intervention will be carried out on the banking systems. During this time there may be disruptions to the operation of the online and mobile bank for individuals as well as disruptions to the operation of instant payments.
From Thursday 7 August 2025 at 22 p.m. to Friday 8 August at 12 a.m. the banking systems will be upgraded. During this time there may be disruptions to the operation of the online and mobile bank for individuals.
On Monday 11 August 2025 from 10 a.m. until 3 p.m. there will be a technical intervention on the banking systems. During this time, there may be disruptions to the operation of instant payments.
On Sunday 10 August 2025 from 2 a.m. until 10 a.m. there will be a technical intervention on the banking systems. During this time, there may be disruptions to the operation of instant payments.
From Monday 4 August 2025 at 22 p.m. to Tuesday 5 August at 12 a.m. the banking systems will be upgraded. During this time there may be disruptions to the operation of the online and mobile bank for individuals.
On Sunday 3 August 2025 at 1 a.m. to 12 a.m. the banking systems will be upgraded. During this time there may be disruptions to the operation of the online and mobile bank for individuals.
From Thursday 31 July 2025 at 10 p.m. to Friday 1 August 2025 at 12 p.m. the banking systems will be upgraded. During this time there may be disruptions to the operation of the online and mobile bank for individuals.
A technical upgrade of banking systems will take place from Monday 28 July 2025 from 9 a.m. to Tuesday 29 July 2025 until 12 p.m. During this time, there may be disruptions to the operation of the online and mobile bank for individuals, PSD2 processes and when confirming online purchases via the mobile application for individuals.
We will also be carrying out interventions from Tuesday 29 July 2025 from 10 p.m. to Wednesday 30 July 2025 until 12 a.m. and from Wednesday 30 July 2025 from 10 p.m. to Thursday 31 July 2025 until 12 a.m.
A technical upgrade of banking systems will take place from Friday 25 July 25 2025 from 10 p.m. to Saturday 26 July 2025 until 12 p.m. During this time, there may be disruptions to the operation of the online and mobile bank for individuals, PSD2 processes and when confirming online purchases via the mobile application for individuals.
On Sunday 27 July 2025 from 2 a.m. until 10 a.m. there will be a technical intervention on the banking systems. During this time, there may be disruptions to the operation of instant payments.
From Thursday 24 July 2025 from 10 p.m. to Friday 25 July 2025 until 8 a.m. there may be disruptions in the operation of the mobile and online bank for individuals and legal entities, as well as disruptions in the performance of transactions with Intesa Sanpaolo Bank cards at POS terminals and in online stores. There may also be disruptions in the execution of instant payments.
From Monday 21 July 2025 at 22:00 until Tuesday 22 July 2025 at 08:00 there will be a technical intervention on the banking systems. During this time, there may be disruptions to the operation of instant payments.
From Tuesday 22 July 2025 at 22:00 until Wednesday 23 July 2025 at 08:00 there will be a technical intervention on the banking systems. During this time, there may be disruptions to the operation of online and mobile banking for individuals and legal entities, as well as disruptions to the operation of instant payments.
On Tuesday, July 15, 2025, from 10:00 PM to Wednesday, July 16, 2025, at 6:00 AM, the banking systems will be upgraded. During this time, there may be disruptions to the operation of the online and mobile bank for individuals and legal entities, card display, confirmation of online purchases, execution of instant payments, and the operation of the PSD2 system.
On Sunday 6 July 2025 between 2:00 a.m. and 12:00 p.m. there will be a technical intervention on the banking systems. During the intervention, there may be disruptions to the operation of instant payments.
Thank you for your understanding.
From Wednesday 2 July 2025 at 10 p.m. until Thursday 3 July 2025 at 12 p.m. the banking systems will be upgraded. During this time there may be disruptions to the operation of the online and mobile bank for individuals.
Thank you for your understanding.
From Thursday 26 June 2025 at 10 p.m. until Friday 27 June 2025 at 12 p.m. the banking systems will be upgraded. During this time there may be disruptions to the operation of the online and mobile bank for individuals.
Thank you for your understanding.
From Tuesday 24 June 2025 at 10 p.m. until Wednesday 25 June 2025 at 4 p.m. the banking systems will be upgraded. During this time there may be disruptions to the operation of the online and mobile bank for individuals.
Thank you for your understanding.
From Monday 23 June 2025 at 10 p.m. until Tuesday 24 June 2025 at 12 p.m. the banking systems will be upgraded. During this time there may be disruptions to the operation of the online and mobile bank for individuals.
Thank you for your understanding.
From Friday 20 June 2025 at 10 p.m. until Saturday 21 June 2025 at 12 p.m. the banking systems will be upgraded. During this time there may be disruptions to the operation of the online and mobile bank for individuals.
Thank you for your understanding.
From Saturday 21 June 2025 from 3 p.m. to Sunday 22 June 2025, until 12 p.m. a technical intervention will be carried out on our information environment. During this time there may be disruptions to the operation of the online and mobile bank for individuals and legal entities.
Thank you for your understanding.
From Tuesday 17 June 2025 from 10:00 PM to Wednesday 18 June until 4:00 AM banking systems will be upgraded. During this time there may be disruptions to the operation of online and mobile banking for individuals and legal entities, card display, confirmation of online purchases, execution of instant payments and the operation of the PSD2 system.
Thank you for your understanding.
From Sunday 22 June 2025 at 10 p.m. until Monday 23 June 2025 at 9 a.m. banking systems will be upgraded. During this time there may be disruptions in the execution of instant payments.
Thank you for your understanding.
From Monday 16 June 2025 at 10 p.m. until Tuesday 17 June 2025 at 12 p.m. the banking systems will be upgraded. During this time, there may be disruptions to the operation of the online and mobile bank for individuals and legal entities. There may also be disruptions in the execution of instant payments.
Thank you for your understanding.
From Wednesday 11 June 2025 from 10 p.m. to Thursday 12 June 2025 until 12 a.m. there may be disruptions in the operation of the mobile and online bank for individuals.
Thank you for your understanding.
On Thursday 5 June 2025 from 2:00 AM to 8:00 AM banking systems will be upgraded. During this time, there may be disruptions to the operation of online and mobile banking for individuals and legal entities, card display, online purchase confirmation, instant payment processing, and PSD2 system operation.
Thank you for your understanding.
From Thursday 5 June 2025 10 p.m. to Friday 6 June 2025 12 a.m. there may be disruptions to the operation of the online and mobile bank for individuals.
Thank you for your understanding.
On Sunday 1 June 2025 a technical intervention will be carried out on the banking systems. Between 2 and 9 a.m. there may be disruptions to the operation of instant payments.
Thank you for your understanding.
From Friday 29 May 2025 from 9 p.m. to Saturday 30 May 2025 until 8 a.m. there may be disruptions in the operation of the mobile and online bank for individuals and budiness clients as well as disruptions in transactions with Intesa Sanpaolo Bank cards at POS terminals and in online stores. There may also be disruptions in the execution of instant payments.
Thank you for your understanding.
On Thursday 22 May 2025 between 5 and 9 a.m., a technical intervention will be carried out on the banking systems.
During the intervention, there may be disruptions to the operation of instant payments.
Thank you for your understanding.
From Friday 23 May 2025 from 10:00 PM to Saturday 24 May 2025 until 8:00 AM there may be disruptions in the operation of the mobile and online bank for individuals, which may also affect the confirmation of online purchases and the operation of PSD2 services.
Thank you for your understanding.
From Wednesday 21 May 2025,from 10 p.m. to Thursday 22 May 2025 until 9 a.m. the banking systems will be upgraded. During this time there may be disruptions to the operation of the online and mobile bank for individuals and legal entities. There may also be disruptions in the execution of instant payments.
Thank you for your understanding.
On Sunday 18 May 2025 between 2 and 10 a.m., a technical intervention will be carried out on the banking systems.
During the intervention, there may be disruptions to the operation of instant payments.
Thank you for your understanding.
From Tuesday 20 May 2025 from 9:00 PM until Wednesday 21 May 2025 until 8:00 AM there may be disruptions in the operation of the mobile and online bank for individuals and legal entities, disruptions in the performance of transactions with Intesa Sanpaolo Bank cards at POS terminals and in online stores and in the display of cards. There may also be disruptions in the performance of instant payments, in the confirmation of online purchases and in the operation of the PSD2 system..
Thank you for your understanding.
On Friday 16 May 2025 between 10 p.m. and midnight, a technical intervention will be carried out on the banking systems.
During the intervention there may be disruptions to the operation of the online and mobile bank for individuals in the Investment Funds functionality.
Thank you for your understanding.
On Sunday 11 May 2025 between 2 and 10 a.m., a technical intervention will be carried out on the banking systems.
During the intervention, there may be disruptions to the operation of instant payments.
Thank you for your understanding.
On Monday, May 12, 2025, from 1 a.m. to 9 a.m., there will be disruptions in transactions with Intesa Sanpaolo Bank cards at POS terminals, ATMs and online stores.
Thank you for your understanding.
On Wednesday 7 May 2025 from 1 a.m. until 8 a.m. a banking system upgrade will take place. During this time, there may be disruptions to the operation of online and mobile banking for individuals and legal entities, as well as disruptions in making card payments at POS terminals and online.
Thank you for your understanding.
On Sunday 4 May 2025 from 2 a.m. until 10 a.m. a banking system upgrade will take place. During this time there may be disruptions to Instant Payments.
Thank you for your understanding.
From Wednesday 23 April 2025 from 10 p.m. until Thursday 24 April 2025 until 6 a.m. a banking system upgrade will take place. During this time, there may be disruptions to Instant Payments.
Thank you for your understanding.
On Monday 14 April 2025 from midnight until 12 p.m. a banking system upgrade will take place. During this time, there may be disruptions to Instant Payments.
Thank you for your understanding.
From Wednesday 16 April 2025 from 10:00 PM until Thursday 17 April 2025 until 8:00 AM there may be disruptions in the operation of the mobile and online bank for individuals and legal entities, disruptions in the performance of transactions with Intesa Sanpaolo Bank cards at POS terminals and in online stores. There may also be disruptions in the performance of instant payments.
Thank you for your understanding.
From Friday 11 April 2025 from 10:00 PM to Saturday 12 April 2025 until 8:00 AM the banking systems will be upgraded. During this time, there may be disruptions to the operation of the online and mobile bank for individuals and business clients, card display, confirming online purchases, making instant payments and the operation of the PSD2 system.
Thank you for your understanding.
From Thursday 10 April 2025 from 8:00 PM to Friday 11 April 2025 until 8:00 AM the banking systems will be upgraded. During this time, there may be disruptions to the operation of the online and mobile bank for individuals and legal entities and disruptions in making card payments at POS terminals and online and in the execution of instant payments and the operation of the PSD2 system.
Thank you for your understanding.
From Monday 7 April 2025 10 p.m. to Tuesday 8 April 2025 8 a.m. a banking system upgrade will take place. During this time, there may be disruptions to Instant Payments.
Thank you for your understanding.
On Sunday 6 April 6 2025 between 2 a.m. and 8 a.m. there will be a technical intervention on the banking systems.
During the intervention, there will be disruptions to the operation of instant payments.
Thank you for your understanding.
On Thursday 3 April 2025 from 1:00 AM to until 9:00 AM, banking systems will be upgraded. During this time there may be disruptions to the operation of online and mobile banking for individuals and legal entities, in card transactions at POS terminals, ATMs and online stores, execution of instant payments, and the operation of the PSD2 system.
Thank you for your understanding.
On Tuesday 1 April 2025 from 1:00 AM to until 9:00 AM, banking systems will be upgraded. During this time there may be disruptions to the operation of online and mobile banking for individuals and legal entities, in card transactions at POS terminals, ATMs and online stores, execution of instant payments, and the operation of the PSD2 system.
Thank you for your understanding.
From Thursday 27 March 2025 from 10 p.m. to Friday 28 March until 8 a.m. there may be disruptions in the operation of Intesa Sanpaolo Bank ATMs that are not located in bank branches due to technical intervention. ATMs in branches will operate without interruption.
Thank you for your understanding.
From Tuesday 25 March 2025 from 10:00 PM to Wednesday 26 March 2025, until 8:00 AM, banking systems will be upgraded. During this time there may be disruptions to the operation of online and mobile banking for individuals and legal entities, card display, confirmation of online purchases, execution of instant payments, and the operation of the PSD2 system.
Thank you for your understanding.
From Tuesday 25 March 2025 from 10:00 PM to Wednesday 26 March 2025 until 8:00 AM there will be a technical intervention in the card area.
During this time there may be problems with paying with payment cards and brief interruptions in the operation of the Nestpay payment interface at online points of sale.
Thank you for your understanding.
From Monday 24 March 2025 from 10:00 PM until Tuesday 25 March until 4:00 AM a technical intervention will be carried out.
During the intervention, there may be disruptions to the operation of the online and mobile bank for business clients.
Thank you for your understanding.
On Wednesday 19 March 2025, between 10:00 PM and 12:00 AM a technical intervention will be carried out on the banking systems.
During the intervention, there may be disruptions to the operation of the online and mobile bank for individuals.
Thank you for your understanding.
From Tuesday 18 March 2025 from 10:00 PM to Wednesday 19 March 2025 until 8:00 AM upgrade of banking systems is going to take place. During this time, there may be disruptions to the operation of the online and mobile bank for individuals and business clients, the display of cards, the confirmation of online purchases, the execution of online payments and the operation of PSD2 system.
Thank you for your understanding.
On Thursday 13 March 2025 between 2 and 8 a.m. technical maintenance will be carried out on banking systems.
During the maintenance, there may be disruptions to the operation of instant payments.
Thank you for your understanding.
From Sunday 9 March 2025 from 10 p.m. to Monday 10 March 2025 until 6 a.m. a technical intervention in the card area will take place. During this time there may be disruptions in the operation of the online and mobile bank, the display of cards and when making card payments at POS terminals and online.
Thank you for your understanding.
On Sunday 9 March 9 2025 between 2 and 8 a.m. technical maintenance will be carried out on banking systems.
During the maintenance, there may be disruptions to the operation of instant payments.
Thank you for your understanding.
On Thursday 20 February 2025, between 8:00 PM and 12:00 AM a technical intervention will be carried out on the banking systems.
During the intervention, there may be disruptions to the operation of the online and mobile bank for individuals and legal entities.
Thank you for your understanding.
From Wednesday, 19. 2. 2025, from 22:00, to Thursday, 20. 2. 2025, until 12:00, a technical intervention in the card area will take place. During this time, there may be disruptions in the operation of the online and mobile bank, the display of cards and when making card payments at POS and online.
Thank you for your understanding.
From Tuesday 18 February 2025 from 9:00 PM to Wednesday 19 February 2025 until 12:00 AM upgrade of banking systems is going to take place. During this time, there may be disruptions to the operation of the online and mobile bank for individuals and business clients, the display of cards, the confirmation of online purchases, the execution of online payments and the operation of PSD2 system.
Thank you for your understanding.
On Tuesday 4 March 4 2025 from 00:00 to 05:00 there may be a 30-minute disruption to the operation of mobile and online banking for individuals and legal entities, disruption to transactions with Intesa Sanpaolo Bank cards at POS terminals and in online stores. There may also be disruptions to Instant Payments.
Thank you for your understanding.
On Wednesday 12 February 2025 from 00:00 to 5:00 there may be 15-minute disruptions to the operation of the mobile and online bank for individuals and legal entities, disruptions to transactions with Intesa Sanpaolo Bank cards at POS terminals and in online stores. There may also be disruptions to the execution of instant payments.
Thank you for your understanding.
We would like to inform you that on Wednesday 29 January 2025, between 2 and 3 a.m., there will be disruptions in the execution of instant payments.
Thank you for your understanding.
We would like to inform you that from Saturday 25 January 2025 from 00:01 to Sunday 26 January 2025 until 4:00 p.m. execution of instant payments to legal entity transaction accounts opened at NLB Bank and execution of Flik payments at points of sale and at online merchants that have transaction accounts opened at NLB Bank (IBAN SI5602….) will be disabled due to a system upgrade at NLB Bank and the company Bankart d.o.o.
We thank you for your understanding.
On Thursday 23 January 2025 from 10:00 PM to 12:00 AM there will be possible disruptions or outages in payments with cards. Problems may occur when confirming online purchases with mobile banking and when displaying card details in mobile or online banking.
Thank you for your understanding.
On Tuesday 21 January 2025 from 10 p.m. to 11:59 p.m. there are possible disruptions in the operation of mobile and online banking for individuals and legal entities, disruptions in transactions with Intesa Sanpaolo Bank cards at POS terminals, ATMs and in online stores. There may also be disruptions when executing instant payments.
Thank you for your understanding.
On Thursday 19 December 2024, from 10 p.m. to 11:59 p.m. there are possible disruptions in the operation of mobile and online banking for individuals and legal entities, disruptions in transactions with Intesa Sanpaolo Bank cards at POS terminals, ATMs and in online stores. There may also be disruptions when executing instant payments.
Thank you for your understanding.
On Thursday 16 January 2025, from 10 p.m. to 11:59 p.m. there are possible disruptions in the operation of mobile and online banking for individuals and legal entities, disruptions in transactions with Intesa Sanpaolo Bank cards at POS terminals, ATMs and in online stores. There may also be disruptions when executing instant payments.
Thank you for your understanding.
On Monday 9 December 20 2024, from 10 p.m. to 11:30 p.m. there are possible disruptions in the operation of mobile and online banking for individuals and legal entities, disruptions in transactions with Intesa Sanpaolo Bank cards at POS terminals, ATMs and in online stores. There may also be disruptions when executing instant payments.
Thank you for your understanding.
On Monday 2 December 2024 from 21:00 to 24:00 due to maintenance work transactions at ATMs and POS terminals of Intesa Sanpaolo Bank may be disrupted. At this time, there may also be disruptions to payments with Intesa Sanpaolo Bank cards at POS terminals of other banks and in online stores.
Thank you for your understanding.
From Saturday 23 November 2024 from 3 p.m. to Sunday 24 November 2024 until 12 p.m. a technical intervention will be carried out on our information environment. There may be short-term disruptions in the operation of our systems, namely: online and mobile banks for individuals and legal entities and the PSD 2 system.
Thank you for your understanding.
On Wednesday, 20 November 20 2024, from 10 p.m. to 11:30 p.m. there are possible disruptions in the operation of mobile and online banking for individuals and legal entities, disruptions in transactions with Intesa Sanpaolo Bank cards at POS terminals, ATMs and in online stores. There may also be disruptions when executing instant payments.
Thank you for your understanding.
On Tuesday, 19 November 2024, from 1 a.m. to 6 a.m. there may be disruptions to Intesa Sanpaolo Bank card transactions at POS terminals, ATMs, and online stores.
Thank you for your understanding.
We would like to inform you that on Friday 8 November 2024 between 11:00 p.m. and 12:00 p.m. maintenance work will be carried out on our websites, so access will occasionally be interrupted.
Thank you for your understanding.
We would like to inform you that from Tuesday 5 November 2024 from 9 p.m. to Wednesday 6 November 2024 until noon we will be upgrading the digital banking application, which may cause disruptions in the operation of the online and mobile bank.
A mandatory application update will be required for continued smooth use. (Do not delete the existing application from your mobile phone!)
After updating the application, the first time you enter the mobile bank, you may need to enter your PIN code. Read the important instructions!
On Thursday, 7 November 2024, from 10 p.m. to 12 p.m. there may be disruptions to Intesa Sanpaolo Bank card transactions at POS terminals, ATMs, and online stores.
Thank you for your understanding.
On Tuesday, October 15, 2024, from 10 p.m. to Wednesday, October 16, 2024, until 6 a.m., there may be disruptions to Intesa Sanpaolo Bank card transactions at POS terminals, ATMs, and online stores. There may also be disruptions in the implementation of instant payments .
Thank you for your understanding.
We are informing you that on Wednesday 9 October 2024 from 22:00 to 23:00 we will carry out regular technical works, which could cause disruptions in the operation of the online and mobile bank.
Thank you for your understanding.
We are informing you that on Tuesday 8 October 2024 from 22:00 to 23:00 we will carry out regular technical works, which could cause disruptions in the operation of the online and mobile bank.
Thank you for your understanding.
We would like to inform you that a mandatory update of the mobile application Intesa Sanpaolo Bank Mobile will be required shortly. You will download the new version from the online store. We warn you not to delete the existing application from your mobile phone!
During the upgrade, the operation of the online and mobile bank may be temporarily interrupted.
After updating the application, the first time you enter the mobile bank, you may need to log in with your PIN code (even if you are usually accessing it using a biometrical method such as face recognition or fingerprint). We recommend that you try to enter the application with your entry PIN code as soon as possible to make sure that you know it. If you find out that you do not remember the PIN code, please visit our nearest branch as soon as possible or call our Contact Center on the toll-free number 080 13 18 for more information.
On Thursday, 07/11/2024 from 22:00 to 24:00 due to maintenance work, transactions at ATMs and POS terminals of Intesa Sanpaolo Bank may be disrupted. At this time, there may also be disruptions to payments with Intesa Sanpaolo Bank cards at POS terminals of other banks and in online stores.
Thank you for your understanding.
We would like to inform you that from Friday 20 September 2024 from 9 p.m. until Saturday 21 September 2024 until 2 a.m., we will be performing a technical upgrade, which could cause disruptions in the operation of the online and mobile bank Intesa Sanpaolo Bank.
Thank you for your understanding.
We are informing you that on Sunday, 15 September, 2024, between 10:00 p.m. and 1:00 a.m., maintenance work will take place at Poslovna Banka IN (for business cilents), as a result of which access to the application will not work.
Thank you for your understanding.
We inform you that a planned technical intervention will take place on Tuesday, July 30, 2024, which could cause disruptions in the operation of our websites and online and mobile banking for individuals and legal entities.
Thank you for your understanding.
On Thursday, 18/07/2024 from 21:00 until Friday, 19/07/2024 until 20:00 we will carry out a technical upgrade, which could cause disruptions in the operation of the online and mobile bank.
If you notice a problem the first time you enter the application (when entering a PIN number or biometric recognition), do not try to enter the application consecutively, but try again later. This will avoid app lock or reactivation required.
Thank you for your understanding.
On Friday, 12/07/2024 from 21:00 until Sunday, 14/07/2024 until 12:00 we will carry out a technical upgrade, which could cause disruptions in the operation of the online and mobile bank.
Thank you for your understanding.
On Tuesday, July 2, 2024, from 9:00 p.m. to 11:00 p.m., due to maintenance work, there could be disruptions in the operation of the online and mobile bank for individuals and legal entities.
Thank you for your understanding.
On Tuesday, June 18, 2024, from 9 p.m. to 11 p.m., due to maintenance work, the online and mobile Intesa Sanpaolo Bank for individuals could be disrupted.
Thank you for your understanding.
We would like to inform you that on Tuesday 11 June 2024 from 01:00 to 05:00 and Thursday 13 June 2024 from 01:00 to 05:00 we will be performing technical updates that may cause payment disruptions with Intesa Sanpaolo Bank cards at POS terminals and in online stores.
Thank you for your understanding.
We would like to inform you that on Wednesday, June 5, 2024, from 00:00 to 08:00, we will carry out technical updates to the system, which may cause disruptions or interruptions in the operation of the online and mobile Intesa Sanpaolo Bank for individuals.
Thank you for your understanding.
We would like to inform you that from Thursday, 16/05/2024, from 21:00, until Friday, 17/05/2024, until 12:00, we will be carrying out a technical upgrade, which could cause disruptions in the operation of the online and mobile bank.
Thank you for your understanding.
On Wednesday, 15/05/2024, and Thursday, 16/05/2024, from 22:00 to 23:00 and on Friday, 17/05/2024, 2024, from 10:00 to 12:00, due to maintenance work, transactions at ATMs and POS terminals of Intesa Sanpaolo Bank may be disrupted. At this time, there may also be disruptions to payments with Intesa Sanpaolo Bank cards at POS terminals of other banks and in online stores.
Thank you for your understanding.
We inform you that from Saturday 15 June 2024 from 11 p.m. to Sunday 16 June 2024 until 3 a.m. access to the online and mobile bank and websites may be interrupted due to regular maintenance work.
Thank you for your understanding.
We inform you that from Friday 17 May 2024 from 11 p.m. to Saturday 18 May 2024 until 1 a.m. access to the online and mobile bank and websites may be interrupted due to regular maintenance work.
Thank you for your understanding.
We would like to inform you that from Friday, April 26, 2024, from 8 p.m. to Sunday, April 28, 2024, until 12 a.m., there will be disruptions in the operation of the online and mobile bank due to the upgrade.
In case of problems, do not delete the application, but update it as soon as it is available in the online store.
To be able to continue banking without interruption after upgrading the application, make sure to update your mobile application as soon as it is available in the online store (App Store, Google Play or Huawei App Gallery).
Thank you for your understanding.
We would like to inform you that our website will be upgraded next week. Therefore, they will not be available during:
- from Monday, April 22 from 11 p.m. to Tuesday, April 23 until 4 a.m. and
- from Tuesday, April 23 from 11 p.m. to Wednesday, April 24 until 2 a.m.
Access to online and mobile banking will be uninterrupted.
Thank you for your understanding.
We would like to inform you that from Tuesday, 30 January 2024 from 22:00 to Wednesday, 31 January to 9:00 there will be disruptions in the operation of the mobile and online bank due to technical work.
Thank you for your understanding.
On Friday, January 12, 2024, during the night, from 1:00 a.m. to 5:00 a.m., there will be disruptions to transactions at Intese Sanpaolo Bank ATMs and POS terminals due to maintenance work. Also, during this time, payments with Intese Sanpaolo Bank cards will not be possible at the POS terminals of other banks and in online stores.
System maintenance will take place again on Thursday, February 8, 2024, also from 1:00 a.m. to 5:00 a.m.
Thank you for your understanding.
We would like to inform you that from Friday 8 December 2023 from 6:30 p.m. until Saturday 9 December 2023 until 6 p.m. there will be disruptions in the operation of the mobile and online bank for natural persons due to a technical upgrade. In case of problems, do not delete the application, but update it as soon as it is available in the online store.
To be able to continue banking without interruption after upgrading the application, make sure to update your mobile application as soon as it is available in the online store (App Store, Google Play or Huawei App Gallery).
Thank you for your understanding.
Please be informed that a technical intervention will be carried out on our IT environment from 15:00 on Saturday 21 October 2023 until 12:00 on Sunday 22 October 2023. There may be short-term disruptions in the operation of our systems, namely: online and mobile banking for natural and legal persons and the PSD 2 system.
We apologise for any inconvenience and thank you for your understanding.
We would like to inform you that a new version of the Bank IN application for use on computers (login with a connected reader) will be published shortly. It does not bring any special changes for users, but the minimum conditions for its operation are changed.
The minimum conditions for the smooth operation of the application are as follows:
- Microsoft Edge: 86.0
- Microsoft .NET Framework: 4.6.2
- Windows: At least 8
We suggest you check which browser version you are using and update it as soon as possible if necessary.
Notifications list
From Thursday, July 16, 2026, at 9:00 PM until Friday, July 17, 2026, at 12:00 PM, an upgrade of the bank's systems will be carried out.
During the above-mentioned period, disruptions may occur in the operation of the online and mobile banking services for both retail and corporate customers.
From Wednesday, 15 July 2026, at 21:00 until Thursday, 16 July 2026, at 12:00, an upgrade of the bank's systems will be carried out.
During this period, disruptions may occur in the operation of the online and mobile banking services for both retail and corporate customers, in the functioning of the PSD2 system, and in the processing of payments.
From Tuesday, July 14, 2026, at 9:00 PM until Wednesday, July 15, 2026, at 12:00 PM, an upgrade of the bank's systems will be carried out.
During this period, disruptions may occur in the operation of the online and mobile banking services for both retail and corporate customers, as well as in the functioning of the PSD2 system and the execution of payments.
From Friday 10 July 2026 from 6:00 PM to Saturday 11 July 2026 until 12:00 PM an upgrade of banking systems will take place. During this time, there may be disruptions in the operation of the online and mobile bank for individuals and legal entities, disruptions in the operation of the PSD2 system and the execution of payments.
From Thursday 9 July 2026 from 6:00 PM to Friday 10 July 2026 until 12:00 PM the banking systems will be upgraded. During this time there may be disruptions in the operation of the online and mobile bank for individuals and legal entities.
From Wednesday 8 July 2026 from 5:00 PM to Thursday 9 July 2026 until 12:00 PM the banking systems will be upgraded. During this time, there may be disruptions in the operation of the online and mobile bank for individuals and legal entities when accessing documents.
Banking systems will be upgraded from Tuesday 7 July 2026 at 6:00 PM to Wednesday 8 July 2026 at 12:00 PM. During this time there may be disruptions to the operation of online and mobile banking for individuals and legal entities, as well as disruptions in the execution of payments.
From Monday 6 July 2026 from 6:00 PM to Tuesday 7 July 2026 until 12:00 AM the banking systems will be upgraded. During the specified time, there may be disruptions in the operation of the online and mobile bank for individuals and legal entities, confirmation of online purchases, execution of payments, operation of the PSD2 system, and execution of transactions at Intesa Sanpaolo Bank ATMs and POS terminals.
From Thursday 2 July 2026 from 7:00 PM to 10:00 AM on July 3 2026 an upgrade of banking systems will take place. During this time, there may be disruptions in the operation of the mobile bank for legal entities (Mobilna Banka IN).
On Tuesday 30 June 2026 from 00:00 to 12:00 an upgrade of banking systems will take place. During this time, there may be disruptions in the operation of the online and mobile bank for individuals and legal entities, as well as the operation of the PSD2 system.
On Sunday 28 June 2026 between 2:00 and 12:00 there will be a technical intervention on the banking systems. During the intervention there will be disruptions to the operation of instant payments.
On Saturday 27 June 2026 from 00:00 to 12:00 banking systems will be upgraded. During this time there may be disruptions to the operation of the online and mobile bank for individuals and legal entities.
From Wednesday 24 June 2026 from 10:30 PM to Thursday 25 June 2026 until 10:00 AM there will be a technical intervention on the banking systems. During the intervention, there will be disruptions to the operation of instant payments.
On Thursday 25 June 2026 from 01:00 to 12:00 the banking systems will be upgraded.
During this time there may be disruptions in the operation of the online and mobile bank for individuals and legal entities, in displaying cards, confirming online purchases, making instant payments, the operation of the PSD2 system and in transactions at Intesa Sanpaolo Bank ATMs and POS terminals.
On Friday 19 June 2026 between 06:30 and 12:00 there will be a technical intervention on the banking systems. During this time there may be disruptions to the operation of instant payments.
On Thursday 18 June 2026 from 01:00 to 12:00 banking systems will be upgraded. During this time there may be disruptions to the operation of online and mobile banking for individuals and legal entities, card display, online purchase confirmation, ATMs, POS terminals, instant payment processing, and the operation of the PSD2 system.
Banking systems will be upgraded from Tuesday 16 June 2026 at 10:00 PM to Wednesday 17 June 2026 at 10:00 AM. During this time there may be disruptions to the operation of online and mobile banking for individuals and legal entities, card display, online purchase confirmation, instant payment processing, and the operation of the PSD2 system.
On Monday 15 June 2026 from 22:00 to Tuesday 16 June 2026 until 10:00 the banking systems will be upgraded. During this time, there may be occasional disruptions in the operation of the online and mobile bank for individuals and legal entities, the display of cards and the use of card functionalities (e.g. confirming online purchases, card management, instant payments and PSD2 services). Disruptions will be short-lived and may occur occasionally.
From Thursday 11 June 2026 from 10:00 PM to Friday 12 June 2026 at 10:00 AM the banking systems will be upgraded. During this time there may be disruptions to the online and mobile banking for legal entities.
Maintenance work will be carried out on banking systems from Friday, 12 June 2026 6:00 PM to Saturday, 13 June 2026 10:00 AM. During this time there may be disruptions in the execution of instant payments.
From Monday, 8 June 2026, from 10:00 PM, to Tuesday, 9 June 2026, until 10:00 AM, the banking systems will be upgraded. During this time, there may be occasional disruptions to the functioning of the bank's websites and the operation of the online and mobile bank for individuals.
From Tuesday, 9 June 2026, at 22:00 until Wednesday, 10 June 2026, at 10:00, an upgrade of banking systems will take place. During this period, occasional disruptions may occur in the operation of online and mobile banking services for private and business customers, the display of cards, and the use of card-related functionalities (e.g. confirmation of online purchases, card management, instant payments, and PSD2 services). The disruptions will be short-lived and may occur intermittently.
On Sunday 7/6/2026 between 02:00 and 12:00 there will be a technical intervention on the banking systems. During this time there will be disruptions to the operation of instant payments.
From Wednesday 3/6/2026 from 6:00 PM to Thursday 4/6/2026 until 8:00 AM the banking systems will be upgraded. During this time, there may be disruptions to the operation of the online and mobile bank for individuals and legal entities.
From Monday 1/6/2026 from 22:50 to Tuesday 1/6/2026 until 10:00 and from Tuesday 2/6/2026 from 22:50 to Wednesday 3/6/2026 until 10:00 banking systems will be upgraded. During this time, there may be disruptions to the operation of the online and mobile bank for individuals and legal entities, card display, confirmation of online purchases, ATMs, POS terminals, execution of instant payments, and the operation of the PSD2 system.
From Sunday 31/5/2026 10:00 PM to Monday 1/6/2026 12:00 AM, there will be a technical intervention on the banking systems. During this time, there may be disruptions in the execution of payments.
From Thursday 28/5/2026 from 10:00 PM to Friday 29/5/2026 until 12:00 AM there will be a technical intervention on the banking systems. During this time, there may be disruptions in the execution and receipt of payments.
Banking systems will be upgraded from Wednesday 20/5/2026 at 10:00 PM to Thursday 21/5/2026 at 5:00 PM. During this time there may be disruptions to the operation of the online and mobile bank for individuals, card display, and confirmation of online purchases.
From Tuesday 19/5/2026 from 10:00 PM to Wednesday 20/5/2026 until 10:00 AM banking systems will be upgraded. During this time there may be disruptions to the operation of the online and mobile bank for individuals and legal entities, card display, confirmation of online purchases, execution of instant payments, and the operation of the PSD2 system.
From Monday 11/5/2026 from 10:00 PM to Tuesday 12/5/2026 until 10:00 AM, the banking systems will be upgraded. During this time, there may be disruptions to the operation of the online and mobile bank for individuals and legal entities.
From Wednesday 13/5/2026 from 10:00 PM to Thursday 14/5/2026 until 10:00 AM there will be a technical intervention on the banking systems. During this time, there may be disruptions to the operation of instant payments.
From Sunday 10/5/2026 from 2:00 PM to Monday 11/5/2026 until 10:00 AM banking systems will be upgraded. During this time, there may be disruptions in payment processing.
From Tuesday 5/5/2026 from 10:00 PM to Wednesday 6/5/2026 until 10:00 AM banking systems will be upgraded. During this time there may be disruptions to the operation of online and mobile banking for individuals, confirmation of online purchases, and execution of payments.
On Saturday 9/5/2026 and Sunday 10/5/2026, a technical intervention will take place on the banking systems.
During the intervention, there may be short-term disruptions in the operation of instant payments.
On Wednesday, 6 May 2026, from 22:00 until Thursday, 7 May 2026, 10:00, technical maintenance will be carried out on the banking systems.
During this period, disruptions to instant payment services may occur.
On Sunday, 03 May 2026, between 02:00 and 12:00, technical maintenance will be performed on the banking systems.
During this period, disruptions to instant payment services may occur.
On Tuesday, 05/05/2026, during the night, from 01:00 to 12:00 noon, an upgrade of banking systems will be carried out. During this time, disruptions may occur in the operation of online and mobile banking for private individuals and business customers, card management, and the execution of card payments at POS terminals and online.
On Friday, 08/05/2026, during the night, from 01:00 to 12:00 noon, an upgrade of banking systems will be carried out. During this time, disruptions may occur in the operation of online and mobile banking for private individuals and business customers, card management, and the execution of card payments at POS terminals and online.
On Thursday 23/4/2026 between 06:00 and 10:00 there will be a technical intervention on the banking systems. During this time there may be disruptions in the execution of payments.
From Friday 17/4/2026 from 10:00 PM to Saturday 18/4/2026 until 12:00 AM the banking systems will be upgraded. During this time there may be disruptions to the operation of the online and mobile bank for individuals and legal entities, card display, confirmation of online purchases, execution of instant payments, and the PSD2 system.
Banking systems will be upgraded from Tuesday 14/4/2026 at 10:00 PM to Wednesday 15/4/2026 at 10:00 AM. During this time there may be disruptions to the online and mobile banking for individuals.
On mobile devices with the Android operating system, an update to the mobile bank for individuals will be mandatory.
On Friday 10/4/2026 between 00:00 and 12:00 there will be a technical intervention on the banking systems.
During this time there may be disruptions to the operation of instant payments.
From Thursday 2/4/2026 from 9:00 PM to Friday 3/4/2026 until 10:00 AM the banking systems will be upgraded. During this time, there may be disruptions in the operation of online and mobile banking for individuals and legal entities, the execution of instant payments and disruptions in the operation of the PSD2 system.
Banking systems will be upgraded from Tuesday 24/3/2026 at 9:00 PM to Wednesday 25/3/2026 at 10:00 AM. During this time there may be disruptions to the operation of the online and mobile bank for individuals and legal entities, confirmation of online purchases, execution of instant payments, and disruptions to the operation of Intesa Sanpaolo Bank ATMs.
From Sunday 22/3/2026 from 24:00 to Monday 23/3/2026 at 12:00 the banking systems will be upgraded. During this time there may be disruptions to the operation of the online and mobile bank for individuals and legal entities.
From Tuesday 17/3/2026 from 9:00 PM to Wednesday 18/3/2026 until 8:00 AM, a technical intervention will be carried out on the banking systems. During this time, there may be disruptions to the operation of the online and mobile bank for individuals and legal entities, card display, confirmation of online purchases, execution of instant payments, and the operation of the PSD2 system.
From Sunday 15/3/2026 from midnight to Monday 16/3/2026 until 12:00 AM there will be a technical intervention on the banking systems. During the specified time, there may be disruptions to the operation of the online and mobile bank for individuals and legal entities.
From Wednesday 18/3/2026 from 10:00 PM to Thursday 19/3/2026 until 10:00 AM banking systems will be upgraded. During this time there may be disruptions to the operation of the online and mobile bank for individuals and legal entities.
From Sunday 15/3/2026 from 9:00 PM to Monday 16/3/2026 until 8:00 AM there will be a technical intervention on the banking systems. During this time, there may be disruptions to the operation of instant payments.
From Wednesday 11/3/2026 from 10:00 PM to Thursday 12/3/2026 until 10:00 AM the banking systems will be upgraded. During this time there may be disruptions to the operation of the online and mobile bank for individuals.
On Friday 13/3/2026 from 6:00 PM to 10:00 PM there will be a technical intervention on the banking systems. During this time, there may be disruptions to the operation of instant payments and mobile and online banking for individuals.
Banking systems will be upgraded from Monday 9/3/2026 at 10:00 PM to Tuesday 10/3/2026 at 10:00 AM. During this time, there may be disruptions to the online and mobile banking for legal entities.
Banking systems will be upgraded from Thursday 12/3/2026 at 9:30 PM until Friday 13/3/2026 at 10:00 AM. During this time there may be disruptions to the operation of online and mobile banking for individuals and legal entities.
Banking systems will be upgraded from Tuesday 10/3/2026 at 9:30 PM until Wednesday 11/3/2026 at 10:00 AM. During this time there may be disruptions to the operation of online and mobile banking for individuals and legal entities.
On Sunday 8/3/2026 from 2:00 AM to 12:00 PM there will be a technical intervention on the banking systems. During this time there may be disruptions to the operation of instant payments.
From Wednesday 4/3/2026 from 10:00 PM to Thursday 5/3/2026 until 12:00 AM the banking systems will be upgraded. During this time there may be disruptions to the operation of the online and mobile bank for individuals and legal entities.
Banking systems will be upgraded from Thursday 5/3/2026 10:00 PM to Friday 6/3/2026 12:00 AM. During this time there may be disruptions to the operation of online and mobile banking for individuals and legal entities, card management and card payments at POS terminals and online.
From Monday 2/3/2026, from 9:00 PM to Tuesday 3/3/2026 until 8:00 AM a technical intervention will be carried out on the banking systems. During the intervention, there will be disruptions in the functioning of instant payments.
From Wednesday 25/02/2026 from 22:00 to Thursday 26/02/2026 until 08:00 banking systems will be upgraded. During this time, there may be occasional disruptions in the operation of the online and mobile bank for individuals and legal entities, card display, confirmation of online purchases and the use of Intesa Sanpaolo Bank cards at POS terminals and ATMs.
On Thursday 19/02/2026 from 10:00 PM to Friday 20/02/2026 at 10:00 AM an upgrade of banking systems will take place. During this time, there may be disruptions to the operation of the online and mobile bank for individuals and legal entities, disruptions in card management, and card payments at POS terminals and online.
From Tuesday 17/02/2026 from 22:00 to Wednesday 18/02/2026 until 08:00 the banking systems will be upgraded. During this time, there may be disruptions to the operation of online and mobile banking for individuals and legal entities, card display, online purchase confirmation, instant payment processing, and the operation of the PSD2 system.
From Monday 16/02/2026, from 22:00 to Tuesday 17/02/2026 until 08:00 the banking systems will be upgraded. During this time, there may be disruptions to the operation of the online and mobile bank for individuals and legal entities, disruptions in card management and card payments at POS terminals and online.
On Tuesday 17/02/2026 between 2 and 8 p.m. there will be a technical intervention on the banking systems. During the intervention there will be disruptions to the operation of instant payments.
From Wednesday 11/02/2026 from 22:00 to Thursday 12/02/2026 until 10:00 the banking systems will be upgraded.
During this time there may be disruptions in the operation of the online and mobile bank for individuals and legal entities as well as disruptions in the operation of the PSD2 system.
On Sunday 01/02/2026 between 8:00 AM and 3:00 PM a technical intervention will be carried out on the banking systems.
During this time there may be disruptions to the operation of the online and mobile bank for individuals and legal entities when reviewing documents.
There will also be disruptions to instant payments on the same day, between 1:00 PM and 6:00 PM.
From Sunday 01/02/2026 from 10:00 PM until Monday 02/02/2026 until 12:00 AM the banking systems will be upgraded. During this time, there may be disruptions to the operation of the online and mobile bank for individuals and legal entities, disruptions in card management, and card payments at POS terminals and online.
On Thursday 29/01/2026 between 5:00 AM and 12:00 PM a technical intervention will take place on the banking systems.
During the intervention, there will be disruptions to the operation of instant payments.
On Monday 09/02/2026 from 00:00 until 9:00 and Tuesday 10/02/2026 from 00:00 until 9:00 the banking systems will be upgraded.
During this time, there may be disruptions in the operation of the online and mobile bank for individuals and legal entities, in the execution of instant payments and in the operation of the PSD2 system. Access to the bank's website may also be interrupted.
From Friday 23/01/2026 from 10:00 PM to Saturday 24/01/2026 until 10:00 AM the banking systems will be upgraded. During this time, there may be disruptions to the operation of the online and mobile bank for individuals when using investment services.
On Sunday 25/01/2026 between 1:30 PM and 10:00 PM a technical intervention will take place on the banking systems.
During the intervention, there will be disruptions to the operation of instant payments.
On Thursday 22/01/2026, between 5:00 and 12:00, a technical intervention will take place on the banking systems.
During the intervention, there will be disruptions to the operation of instant payments.
Thursday 12/02/2026 at night from 01:00 a.m. to 10:00 a.m. transactions at Intesa Sanpaolo Bank ATMs and POS terminals will be disrupted due to maintenance work. During this time payments with Intesa Sanpaolo Bank cards at POS terminals of other banks and in online stores will also be disrupted.
Banking systems will be upgraded from Wednesday 21/01/2026 at 10:00 PM to Thursday 21/01/2026 at 8:00 AM. During this time, there may be disruptions to the operation of online and mobile banking for individuals and legal entities, card display, online purchase confirmation, instant payment processing and the operation of the PSD2 system.
On Wednesday 21 January 2026 at night from 01:00 a.m. to 10:00 a.m. transactions at Intesa Sanpaolo Bank ATMs and POS terminals will be disrupted due to maintenance work. During this time payments with Intesa Sanpaolo Bank cards at POS terminals of other banks and in online stores will also be disrupted.
From Monday 19 January 2026 from 10:00 PM to Tuesday 20 January 2026 until 12:00 AM the banking systems will be upgraded. During this time, there may be disruptions to the operation of the online and mobile bank for individuals.
From Wednesday 14 January 2026 from 10:00 PM to Thursday 15 January 2026 until 12:00 AM, the banking systems will be upgraded. During this time, there may be disruptions to the operation of the online and mobile bank for individuals.
Urgent maintenance will be performed on Tuesday 13 January 2026 between 5:00 PM and 10:00 PM. During this time, there may be disruptions in card transaction authorization.
From Monday 12 January 2026 from 10:00 PM to Tuesday 13 January 2026 at 12:00 AM the banking systems will be upgraded. During this time, there may be disruptions to the online and mobile banking for individuals and the PSD2 system.
On Sunday 11 January 2026 between 02:00 and 12:00 a.m. a technical intervention will take place on the banking systems. During the intervention there will be disruptions to the operation of instant payments.
From Tuesday 6 January 2026 from 10:00 PM to Wednesday 7 January 2026 until 10:00 AM the banking systems will be upgraded. During this time there may be disruptions to the operation of the online and mobile bank for individuals and legal entities.
From Friday 19 December 2025 from 10:00 PM to Saturday 20 December 2025 until 12:00 AM the banking systems will be upgraded. During this time, there may be disruptions to the operation of the online and mobile bank for individuals and legal entities.
On Sunday 21 December 2025 between 02:00 and 12:00 a technical intervention will take place on the banking systems. During the intervention, there will be disruptions to the operation of instant payments.
From Monday 15/12/2025 from 22:00 to Tuesday 16/12/2025 until 10:00 the banking systems will be upgraded. During this time there may be disruptions to the operation of the online and mobile bank for individuals and legal entities.
On Sunday 14 December 2025 between 02:00 and 10:00 a technical intervention will take place on the banking systems. During the intervention, there will be disruptions to the operation of instant payments.
Banking systems will be upgraded from Saturday 13 December 2025 at 10:00 PM to Sunday 14 December 2025 at 10:00 AM. During this time there may be disruptions to the operation of the online and mobile bank for individuals.
From Thursday 4 December 2025 from 10:00 PM to Friday 5 December 2025 until 10:00 AM the banking systems will be upgraded. During this time, there may be disruptions to the operation of the online and mobile bank for individuals.
Banking systems will be upgraded from Tuesday 25 November 2025 at 10:00 PM to Wednesday 26 November 2025 at 10:00 AM. During this time there may be disruptions to the operation of the online and mobile bank for individuals and legal entities when making payments.
From Monday 17 November 2025 from 10:00 PM to Tuesday 18 November 2025 until 10:00 AM the banking systems will be upgraded. During this time, there may be disruptions to the operation of the online and mobile bank for individuals and legal entities when making payments.
From Thursday 20 November 2025 from 10:00 PM to Friday 21 November 2025 until 8:00 AM banking systems will be upgraded. During this time, there may be disruptions to the operation of the online and mobile bank for individuals and legal entities, card display, confirmation of online purchases, execution of payments, and the operation of the PSD2 system.
On Wednesday 19 November 2025 from 02:00 to 08:00 a technical intervention will take place on the banking systems.
During the intervention, there will be disruptions to the operation of instant payments.
From Thursday 13 November 2025 from 10:00 PM to Friday 14 November 2025 until 10:00 AM the banking systems will be upgraded. During this time, there may be disruptions to the operation of the online and mobile bank for individuals and legal entities when making payments.
From Monday 10 November 2025, from 10:00 PM, to Tuesday 11 November 2025, until 10:00 AM, the banking systems will be upgraded. During this time, there may be disruptions to the operation of the online and mobile bank for individuals and legal entities, the execution of payments, and the PSD2 system.
On Tuesday 11 November 2025 and Thursday 13 November 2025, from 00:00 to 08:00 an upgrade of banking systems will take place. During this time, there may be disruptions to the operation of online and mobile banking for individuals and legal entities, card display, confirmation of online purchases, execution of instant payments, and the operation of the PSD2 system.
On Sunday 9 November 2025 between 2 AM and 10 AM a technical intervention will take place on banking systems, during which there may be disruptions in the operation of instant payments.
On Wednesday 5 November 2025 between 7:30 PM and 11:59 PM a technical intervention will take place on banking systems, during which there may be disruptions in the operation of instant payments.
From Tuesday 4 November 2025 at 7:30 PM to Wednesday 5 November 2025 8:00 AM there will be a technical intervention on banking systems during which there may be short-term disruptions in the operation of instant payments.
From Monday 3 November 2025 from 22:00 to Tuesday 4 November 2025 to 08:00 a technical intervention will be carried out on the banking systems. During the intervention there will be disruptions to payment operations.
On Sunday 2 November 2025 between 2 and 12 a.m., there will be a technical intervention on the banking systems.
During the intervention, there will be disruptions to the operation of instant payments.
Banking systems will be upgraded from Tuesday, October 28, 2025, at 10:00 PM, to Wednesday, October 29, 2025, at 12:00 AM. During this time, there may be disruptions to the operation of online and mobile banking for individuals and legal entities, as well as disruptions in making payments.
Banking systems will be upgraded from Tuesday 21 October 2025 at 10:00 PM to Wednesday 22 October 2025 at 8:00 AM. During this time there may be disruptions to the operation of online and mobile banking for individuals and legal entities, as well as disruptions in the execution of payments.
Today, 16.10.2025, from 21:15, until Friday, 17.10.2025, until 08:00, the banking systems will be upgraded. During this time, there may be disruptions to the operation of the online and mobile bank for individuals.
Thank you for your understanding.
From Friday 17 October 2025 from 10:00 PM to Saturday 18 October 2025 until 10:00 AM banking systems will be upgraded. During this time, there may be disruptions to the operation of the online and mobile bank for individuals and legal entities, card display, confirmation of online purchases, execution of instant payments, and the PSD2 system.
From Wednesday 15 October 2025 at 10:00 PM until Thursday 16 October 2025 at 8:00 AM a technical intervention will be carried out on the banking systems. During the intervention, there will be disruptions to the operation of instant payments.
Banking systems will be upgraded from Tuesday 14 October 2025 at 10:00 PM to Wednesday 15 October 2025 at 8:00 AM. During this time there may be disruptions to the operation of the online and mobile bank for individuals.
- From Tuesday, 7. 10. 2025, from 22:00, to Wednesday, 8. 10. 2025, until 08:00, the banking systems will be upgraded. During this time, there may be disruptions to the operation of the online and mobile bank for individuals and legal entities, card display, confirmation of online purchases, execution of instant payments and the operation of the PSD2 system.
- On Thursday, 9. 10. 2025 and Thursday, 23. 10. 2025, from 1 to 10 am, there will be disruptions to transactions with Intesa Sanpaolo Bank cards at POS terminals, ATMs and in online stores.
- From Thursday, 9. 10. 2025, from 22:00, to Friday, 10. 10. 2025, until 08:00, the banking systems will be upgraded. During this time, there may be disruptions to the operation of online and mobile banking for individuals and legal entities, card display, confirmation of online purchases, execution of instant payments, and the operation of the PSD2 system.
From Tuesday 7 October 2025 from 10:00 PM to Wednesday 8 October 2025 until 12:00 AM the banking systems will be upgraded.
During this time, there may be disruptions to the operation of the online and mobile bank for individuals and legal entities, as well as disruptions in the execution of payments.
From Friday 3 October 2025 at 7 p.m. to Sunday 5 October 2025 at 7 p.m. an upgrade of interbank systems for instant payments will take place.
During this time there may be disruptions in the operation of the online and mobile bank for individuals and legal entities especially in the area of payments.
Banking systems will be upgraded from Thursday 2 October 2025 at 10:00 PM to Friday 3 October 2025 at 8:00 AM. During this time there may be disruptions to the operation of online and mobile banking for individuals and legal entities, the execution of instant payments and the operation of the PSD2 system.
On Wednesday 24 September 2025 from 10:00 PM to Thursday 25 September 2025 at 10:00 AM banking systems will be upgraded. During this time there may be disruptions to the online and mobile banking for individuals.
On Friday 19 September 2025 between 2 and 9 a.m. a technical intervention will take place on the banking systems. During the intervention, there will be disruptions to the operation of instant payments.
From Thursday 18 September 2025 from 10:00 PM to Friday 19 September 2025 until 8:00 AM the banking systems will be upgraded. During this time there may be disruptions to the operation of the online and mobile bank for individuals and legal entities as well as disruptions to the display of cards.
Banking systems will be upgraded from Tuesday 16 September 2025 at 10:00 PM to Wednesday 17 September 2025 at 8:00 AM. During this time, there may be disruptions to the operation of online and mobile banking for individuals and legal entities, card display, online purchase confirmation, instant payment processing, and PSD2 system operation.
On Sunday 14September 2025 from 08:00 to 18:00 regular maintenance of banking systems will take place, which may affect the operation of the online and mobile bank for legal entities and the use of e-documents (viewing and opening new contracts, viewing statements, etc.).
From Saturday 20 September 2025 from 1 p.m. to Sunday 21 September 2025 until 3 p.m. maintenance work may cause disruptions in the operation of the online and mobile bank for individuals and legal entities, disruptions in card management and card payments at POS terminals and online, and disruptions in the operation of instant payments.
From Thursday 11 September 2025 from 21:00 to Friday 12 September 2025 until 8:00 the banking systems will be upgraded. During this time there may be disruptions to the operation of the online and mobile bank for individuals and legal entities, disruptions in card management and card payments at POS terminals and online, and disruptions in the functioning of the PSD2 system.
From Thursday 11 September 2025 from 13:00 to Friday 12 September 2025 until 8:00 the banking systems will be upgraded. During this time, there may be disruptions to the operation of instant payments.
Due to maintenance work, there may be disruptions in the operation of the online and mobile bank for individuals and legal entities from Wednesday 10September 2025 from 9 p.m. to Thursday 11 September 2025 until 8 a.m.
From Tuesday 9 September 2025 at 22 p.m. to Wednesday 10 September 2025 at 12 a.m. the banking systems will be upgraded. During this time there may be disruptions to the operation of the online and mobile bank for individuals.
From Friday 5 September 2025 at 22 p.m. to Saturday 6 September at 12 a.m. the banking systems will be upgraded. During this time there may be disruptions to the operation of the online and mobile bank for individuals.
Due to maintenance work, there may be disruptions in the operation of the online and mobile bank for individuals and legal entities:
- from Tuesday 2 September 2025 from 9 p.m. to Wednesday 3 September 2025 until 8 a.m. and
- from Thursday 4 September 2025 from 9 p.m. to Friday 5 September 2025, until 8 a.m.
From Friday 29 August 2025 at 22 p.m. to Saturday 30 August at 12 a.m. the banking systems will be upgraded. During this time there may be disruptions to the operation of the online and mobile bank for individuals.
On Friday 22 August 2025 from 0:15 a.m. to 8:15 a.m. a technical intervention will be carried out on the banking systems. During this time there may be disruptions to the operation of instant payments.
From Thursday 21 August 2025 from 10:00 PM to Friday 22 August 22 2025 until 8:00 AM banking systems will be upgraded. During this time, there may be disruptions to the operation of online and mobile banking for individuals and legal entities, card display, online purchase confirmation, instant payment processing, and the PSD2 system.
From Wednesday 13 August 2025 from 10:00 p.m. to Thursday 14 August 2025 at 12:00 a.m. a technical intervention will be carried out on the banking systems. During this time there may be disruptions to the operation of the online and mobile bank for individuals as well as disruptions to the operation of instant payments.
From Thursday 7 August 2025 at 22 p.m. to Friday 8 August at 12 a.m. the banking systems will be upgraded. During this time there may be disruptions to the operation of the online and mobile bank for individuals.
On Monday 11 August 2025 from 10 a.m. until 3 p.m. there will be a technical intervention on the banking systems. During this time, there may be disruptions to the operation of instant payments.
On Sunday 10 August 2025 from 2 a.m. until 10 a.m. there will be a technical intervention on the banking systems. During this time, there may be disruptions to the operation of instant payments.
From Monday 4 August 2025 at 22 p.m. to Tuesday 5 August at 12 a.m. the banking systems will be upgraded. During this time there may be disruptions to the operation of the online and mobile bank for individuals.
On Sunday 3 August 2025 at 1 a.m. to 12 a.m. the banking systems will be upgraded. During this time there may be disruptions to the operation of the online and mobile bank for individuals.
From Thursday 31 July 2025 at 10 p.m. to Friday 1 August 2025 at 12 p.m. the banking systems will be upgraded. During this time there may be disruptions to the operation of the online and mobile bank for individuals.
A technical upgrade of banking systems will take place from Monday 28 July 2025 from 9 a.m. to Tuesday 29 July 2025 until 12 p.m. During this time, there may be disruptions to the operation of the online and mobile bank for individuals, PSD2 processes and when confirming online purchases via the mobile application for individuals.
We will also be carrying out interventions from Tuesday 29 July 2025 from 10 p.m. to Wednesday 30 July 2025 until 12 a.m. and from Wednesday 30 July 2025 from 10 p.m. to Thursday 31 July 2025 until 12 a.m.
A technical upgrade of banking systems will take place from Friday 25 July 25 2025 from 10 p.m. to Saturday 26 July 2025 until 12 p.m. During this time, there may be disruptions to the operation of the online and mobile bank for individuals, PSD2 processes and when confirming online purchases via the mobile application for individuals.
On Sunday 27 July 2025 from 2 a.m. until 10 a.m. there will be a technical intervention on the banking systems. During this time, there may be disruptions to the operation of instant payments.
From Thursday 24 July 2025 from 10 p.m. to Friday 25 July 2025 until 8 a.m. there may be disruptions in the operation of the mobile and online bank for individuals and legal entities, as well as disruptions in the performance of transactions with Intesa Sanpaolo Bank cards at POS terminals and in online stores. There may also be disruptions in the execution of instant payments.
From Monday 21 July 2025 at 22:00 until Tuesday 22 July 2025 at 08:00 there will be a technical intervention on the banking systems. During this time, there may be disruptions to the operation of instant payments.
From Tuesday 22 July 2025 at 22:00 until Wednesday 23 July 2025 at 08:00 there will be a technical intervention on the banking systems. During this time, there may be disruptions to the operation of online and mobile banking for individuals and legal entities, as well as disruptions to the operation of instant payments.
On Tuesday, July 15, 2025, from 10:00 PM to Wednesday, July 16, 2025, at 6:00 AM, the banking systems will be upgraded. During this time, there may be disruptions to the operation of the online and mobile bank for individuals and legal entities, card display, confirmation of online purchases, execution of instant payments, and the operation of the PSD2 system.
On Sunday 6 July 2025 between 2:00 a.m. and 12:00 p.m. there will be a technical intervention on the banking systems. During the intervention, there may be disruptions to the operation of instant payments.
Thank you for your understanding.
From Wednesday 2 July 2025 at 10 p.m. until Thursday 3 July 2025 at 12 p.m. the banking systems will be upgraded. During this time there may be disruptions to the operation of the online and mobile bank for individuals.
Thank you for your understanding.
From Thursday 26 June 2025 at 10 p.m. until Friday 27 June 2025 at 12 p.m. the banking systems will be upgraded. During this time there may be disruptions to the operation of the online and mobile bank for individuals.
Thank you for your understanding.
From Tuesday 24 June 2025 at 10 p.m. until Wednesday 25 June 2025 at 4 p.m. the banking systems will be upgraded. During this time there may be disruptions to the operation of the online and mobile bank for individuals.
Thank you for your understanding.
From Monday 23 June 2025 at 10 p.m. until Tuesday 24 June 2025 at 12 p.m. the banking systems will be upgraded. During this time there may be disruptions to the operation of the online and mobile bank for individuals.
Thank you for your understanding.
From Friday 20 June 2025 at 10 p.m. until Saturday 21 June 2025 at 12 p.m. the banking systems will be upgraded. During this time there may be disruptions to the operation of the online and mobile bank for individuals.
Thank you for your understanding.
From Saturday 21 June 2025 from 3 p.m. to Sunday 22 June 2025, until 12 p.m. a technical intervention will be carried out on our information environment. During this time there may be disruptions to the operation of the online and mobile bank for individuals and legal entities.
Thank you for your understanding.
From Tuesday 17 June 2025 from 10:00 PM to Wednesday 18 June until 4:00 AM banking systems will be upgraded. During this time there may be disruptions to the operation of online and mobile banking for individuals and legal entities, card display, confirmation of online purchases, execution of instant payments and the operation of the PSD2 system.
Thank you for your understanding.
From Sunday 22 June 2025 at 10 p.m. until Monday 23 June 2025 at 9 a.m. banking systems will be upgraded. During this time there may be disruptions in the execution of instant payments.
Thank you for your understanding.
From Monday 16 June 2025 at 10 p.m. until Tuesday 17 June 2025 at 12 p.m. the banking systems will be upgraded. During this time, there may be disruptions to the operation of the online and mobile bank for individuals and legal entities. There may also be disruptions in the execution of instant payments.
Thank you for your understanding.
From Wednesday 11 June 2025 from 10 p.m. to Thursday 12 June 2025 until 12 a.m. there may be disruptions in the operation of the mobile and online bank for individuals.
Thank you for your understanding.
On Thursday 5 June 2025 from 2:00 AM to 8:00 AM banking systems will be upgraded. During this time, there may be disruptions to the operation of online and mobile banking for individuals and legal entities, card display, online purchase confirmation, instant payment processing, and PSD2 system operation.
Thank you for your understanding.
From Thursday 5 June 2025 10 p.m. to Friday 6 June 2025 12 a.m. there may be disruptions to the operation of the online and mobile bank for individuals.
Thank you for your understanding.
On Sunday 1 June 2025 a technical intervention will be carried out on the banking systems. Between 2 and 9 a.m. there may be disruptions to the operation of instant payments.
Thank you for your understanding.
From Friday 29 May 2025 from 9 p.m. to Saturday 30 May 2025 until 8 a.m. there may be disruptions in the operation of the mobile and online bank for individuals and budiness clients as well as disruptions in transactions with Intesa Sanpaolo Bank cards at POS terminals and in online stores. There may also be disruptions in the execution of instant payments.
Thank you for your understanding.
On Thursday 22 May 2025 between 5 and 9 a.m., a technical intervention will be carried out on the banking systems.
During the intervention, there may be disruptions to the operation of instant payments.
Thank you for your understanding.
From Friday 23 May 2025 from 10:00 PM to Saturday 24 May 2025 until 8:00 AM there may be disruptions in the operation of the mobile and online bank for individuals, which may also affect the confirmation of online purchases and the operation of PSD2 services.
Thank you for your understanding.
From Wednesday 21 May 2025,from 10 p.m. to Thursday 22 May 2025 until 9 a.m. the banking systems will be upgraded. During this time there may be disruptions to the operation of the online and mobile bank for individuals and legal entities. There may also be disruptions in the execution of instant payments.
Thank you for your understanding.
On Sunday 18 May 2025 between 2 and 10 a.m., a technical intervention will be carried out on the banking systems.
During the intervention, there may be disruptions to the operation of instant payments.
Thank you for your understanding.
From Tuesday 20 May 2025 from 9:00 PM until Wednesday 21 May 2025 until 8:00 AM there may be disruptions in the operation of the mobile and online bank for individuals and legal entities, disruptions in the performance of transactions with Intesa Sanpaolo Bank cards at POS terminals and in online stores and in the display of cards. There may also be disruptions in the performance of instant payments, in the confirmation of online purchases and in the operation of the PSD2 system..
Thank you for your understanding.
On Friday 16 May 2025 between 10 p.m. and midnight, a technical intervention will be carried out on the banking systems.
During the intervention there may be disruptions to the operation of the online and mobile bank for individuals in the Investment Funds functionality.
Thank you for your understanding.
On Sunday 11 May 2025 between 2 and 10 a.m., a technical intervention will be carried out on the banking systems.
During the intervention, there may be disruptions to the operation of instant payments.
Thank you for your understanding.
On Monday, May 12, 2025, from 1 a.m. to 9 a.m., there will be disruptions in transactions with Intesa Sanpaolo Bank cards at POS terminals, ATMs and online stores.
Thank you for your understanding.
On Wednesday 7 May 2025 from 1 a.m. until 8 a.m. a banking system upgrade will take place. During this time, there may be disruptions to the operation of online and mobile banking for individuals and legal entities, as well as disruptions in making card payments at POS terminals and online.
Thank you for your understanding.
On Sunday 4 May 2025 from 2 a.m. until 10 a.m. a banking system upgrade will take place. During this time there may be disruptions to Instant Payments.
Thank you for your understanding.
From Wednesday 23 April 2025 from 10 p.m. until Thursday 24 April 2025 until 6 a.m. a banking system upgrade will take place. During this time, there may be disruptions to Instant Payments.
Thank you for your understanding.
On Monday 14 April 2025 from midnight until 12 p.m. a banking system upgrade will take place. During this time, there may be disruptions to Instant Payments.
Thank you for your understanding.
From Wednesday 16 April 2025 from 10:00 PM until Thursday 17 April 2025 until 8:00 AM there may be disruptions in the operation of the mobile and online bank for individuals and legal entities, disruptions in the performance of transactions with Intesa Sanpaolo Bank cards at POS terminals and in online stores. There may also be disruptions in the performance of instant payments.
Thank you for your understanding.
From Friday 11 April 2025 from 10:00 PM to Saturday 12 April 2025 until 8:00 AM the banking systems will be upgraded. During this time, there may be disruptions to the operation of the online and mobile bank for individuals and business clients, card display, confirming online purchases, making instant payments and the operation of the PSD2 system.
Thank you for your understanding.
From Thursday 10 April 2025 from 8:00 PM to Friday 11 April 2025 until 8:00 AM the banking systems will be upgraded. During this time, there may be disruptions to the operation of the online and mobile bank for individuals and legal entities and disruptions in making card payments at POS terminals and online and in the execution of instant payments and the operation of the PSD2 system.
Thank you for your understanding.
From Monday 7 April 2025 10 p.m. to Tuesday 8 April 2025 8 a.m. a banking system upgrade will take place. During this time, there may be disruptions to Instant Payments.
Thank you for your understanding.
On Sunday 6 April 6 2025 between 2 a.m. and 8 a.m. there will be a technical intervention on the banking systems.
During the intervention, there will be disruptions to the operation of instant payments.
Thank you for your understanding.
On Thursday 3 April 2025 from 1:00 AM to until 9:00 AM, banking systems will be upgraded. During this time there may be disruptions to the operation of online and mobile banking for individuals and legal entities, in card transactions at POS terminals, ATMs and online stores, execution of instant payments, and the operation of the PSD2 system.
Thank you for your understanding.
On Tuesday 1 April 2025 from 1:00 AM to until 9:00 AM, banking systems will be upgraded. During this time there may be disruptions to the operation of online and mobile banking for individuals and legal entities, in card transactions at POS terminals, ATMs and online stores, execution of instant payments, and the operation of the PSD2 system.
Thank you for your understanding.
From Thursday 27 March 2025 from 10 p.m. to Friday 28 March until 8 a.m. there may be disruptions in the operation of Intesa Sanpaolo Bank ATMs that are not located in bank branches due to technical intervention. ATMs in branches will operate without interruption.
Thank you for your understanding.
From Tuesday 25 March 2025 from 10:00 PM to Wednesday 26 March 2025, until 8:00 AM, banking systems will be upgraded. During this time there may be disruptions to the operation of online and mobile banking for individuals and legal entities, card display, confirmation of online purchases, execution of instant payments, and the operation of the PSD2 system.
Thank you for your understanding.
From Tuesday 25 March 2025 from 10:00 PM to Wednesday 26 March 2025 until 8:00 AM there will be a technical intervention in the card area.
During this time there may be problems with paying with payment cards and brief interruptions in the operation of the Nestpay payment interface at online points of sale.
Thank you for your understanding.
From Monday 24 March 2025 from 10:00 PM until Tuesday 25 March until 4:00 AM a technical intervention will be carried out.
During the intervention, there may be disruptions to the operation of the online and mobile bank for business clients.
Thank you for your understanding.
On Wednesday 19 March 2025, between 10:00 PM and 12:00 AM a technical intervention will be carried out on the banking systems.
During the intervention, there may be disruptions to the operation of the online and mobile bank for individuals.
Thank you for your understanding.
From Tuesday 18 March 2025 from 10:00 PM to Wednesday 19 March 2025 until 8:00 AM upgrade of banking systems is going to take place. During this time, there may be disruptions to the operation of the online and mobile bank for individuals and business clients, the display of cards, the confirmation of online purchases, the execution of online payments and the operation of PSD2 system.
Thank you for your understanding.
On Thursday 13 March 2025 between 2 and 8 a.m. technical maintenance will be carried out on banking systems.
During the maintenance, there may be disruptions to the operation of instant payments.
Thank you for your understanding.
From Sunday 9 March 2025 from 10 p.m. to Monday 10 March 2025 until 6 a.m. a technical intervention in the card area will take place. During this time there may be disruptions in the operation of the online and mobile bank, the display of cards and when making card payments at POS terminals and online.
Thank you for your understanding.
On Sunday 9 March 9 2025 between 2 and 8 a.m. technical maintenance will be carried out on banking systems.
During the maintenance, there may be disruptions to the operation of instant payments.
Thank you for your understanding.
On Thursday 20 February 2025, between 8:00 PM and 12:00 AM a technical intervention will be carried out on the banking systems.
During the intervention, there may be disruptions to the operation of the online and mobile bank for individuals and legal entities.
Thank you for your understanding.
From Wednesday, 19. 2. 2025, from 22:00, to Thursday, 20. 2. 2025, until 12:00, a technical intervention in the card area will take place. During this time, there may be disruptions in the operation of the online and mobile bank, the display of cards and when making card payments at POS and online.
Thank you for your understanding.
From Tuesday 18 February 2025 from 9:00 PM to Wednesday 19 February 2025 until 12:00 AM upgrade of banking systems is going to take place. During this time, there may be disruptions to the operation of the online and mobile bank for individuals and business clients, the display of cards, the confirmation of online purchases, the execution of online payments and the operation of PSD2 system.
Thank you for your understanding.
On Tuesday 4 March 4 2025 from 00:00 to 05:00 there may be a 30-minute disruption to the operation of mobile and online banking for individuals and legal entities, disruption to transactions with Intesa Sanpaolo Bank cards at POS terminals and in online stores. There may also be disruptions to Instant Payments.
Thank you for your understanding.
On Wednesday 12 February 2025 from 00:00 to 5:00 there may be 15-minute disruptions to the operation of the mobile and online bank for individuals and legal entities, disruptions to transactions with Intesa Sanpaolo Bank cards at POS terminals and in online stores. There may also be disruptions to the execution of instant payments.
Thank you for your understanding.
We would like to inform you that on Wednesday 29 January 2025, between 2 and 3 a.m., there will be disruptions in the execution of instant payments.
Thank you for your understanding.
We would like to inform you that from Saturday 25 January 2025 from 00:01 to Sunday 26 January 2025 until 4:00 p.m. execution of instant payments to legal entity transaction accounts opened at NLB Bank and execution of Flik payments at points of sale and at online merchants that have transaction accounts opened at NLB Bank (IBAN SI5602….) will be disabled due to a system upgrade at NLB Bank and the company Bankart d.o.o.
We thank you for your understanding.
On Thursday 23 January 2025 from 10:00 PM to 12:00 AM there will be possible disruptions or outages in payments with cards. Problems may occur when confirming online purchases with mobile banking and when displaying card details in mobile or online banking.
Thank you for your understanding.
On Tuesday 21 January 2025 from 10 p.m. to 11:59 p.m. there are possible disruptions in the operation of mobile and online banking for individuals and legal entities, disruptions in transactions with Intesa Sanpaolo Bank cards at POS terminals, ATMs and in online stores. There may also be disruptions when executing instant payments.
Thank you for your understanding.
On Thursday 19 December 2024, from 10 p.m. to 11:59 p.m. there are possible disruptions in the operation of mobile and online banking for individuals and legal entities, disruptions in transactions with Intesa Sanpaolo Bank cards at POS terminals, ATMs and in online stores. There may also be disruptions when executing instant payments.
Thank you for your understanding.
On Thursday 16 January 2025, from 10 p.m. to 11:59 p.m. there are possible disruptions in the operation of mobile and online banking for individuals and legal entities, disruptions in transactions with Intesa Sanpaolo Bank cards at POS terminals, ATMs and in online stores. There may also be disruptions when executing instant payments.
Thank you for your understanding.
On Monday 9 December 20 2024, from 10 p.m. to 11:30 p.m. there are possible disruptions in the operation of mobile and online banking for individuals and legal entities, disruptions in transactions with Intesa Sanpaolo Bank cards at POS terminals, ATMs and in online stores. There may also be disruptions when executing instant payments.
Thank you for your understanding.
On Monday 2 December 2024 from 21:00 to 24:00 due to maintenance work transactions at ATMs and POS terminals of Intesa Sanpaolo Bank may be disrupted. At this time, there may also be disruptions to payments with Intesa Sanpaolo Bank cards at POS terminals of other banks and in online stores.
Thank you for your understanding.
From Saturday 23 November 2024 from 3 p.m. to Sunday 24 November 2024 until 12 p.m. a technical intervention will be carried out on our information environment. There may be short-term disruptions in the operation of our systems, namely: online and mobile banks for individuals and legal entities and the PSD 2 system.
Thank you for your understanding.
On Wednesday, 20 November 20 2024, from 10 p.m. to 11:30 p.m. there are possible disruptions in the operation of mobile and online banking for individuals and legal entities, disruptions in transactions with Intesa Sanpaolo Bank cards at POS terminals, ATMs and in online stores. There may also be disruptions when executing instant payments.
Thank you for your understanding.
On Tuesday, 19 November 2024, from 1 a.m. to 6 a.m. there may be disruptions to Intesa Sanpaolo Bank card transactions at POS terminals, ATMs, and online stores.
Thank you for your understanding.
We would like to inform you that on Friday 8 November 2024 between 11:00 p.m. and 12:00 p.m. maintenance work will be carried out on our websites, so access will occasionally be interrupted.
Thank you for your understanding.
We would like to inform you that from Tuesday 5 November 2024 from 9 p.m. to Wednesday 6 November 2024 until noon we will be upgrading the digital banking application, which may cause disruptions in the operation of the online and mobile bank.
A mandatory application update will be required for continued smooth use. (Do not delete the existing application from your mobile phone!)
After updating the application, the first time you enter the mobile bank, you may need to enter your PIN code. Read the important instructions!
On Thursday, 7 November 2024, from 10 p.m. to 12 p.m. there may be disruptions to Intesa Sanpaolo Bank card transactions at POS terminals, ATMs, and online stores.
Thank you for your understanding.
On Tuesday, October 15, 2024, from 10 p.m. to Wednesday, October 16, 2024, until 6 a.m., there may be disruptions to Intesa Sanpaolo Bank card transactions at POS terminals, ATMs, and online stores. There may also be disruptions in the implementation of instant payments .
Thank you for your understanding.
We are informing you that on Wednesday 9 October 2024 from 22:00 to 23:00 we will carry out regular technical works, which could cause disruptions in the operation of the online and mobile bank.
Thank you for your understanding.
We are informing you that on Tuesday 8 October 2024 from 22:00 to 23:00 we will carry out regular technical works, which could cause disruptions in the operation of the online and mobile bank.
Thank you for your understanding.
We would like to inform you that a mandatory update of the mobile application Intesa Sanpaolo Bank Mobile will be required shortly. You will download the new version from the online store. We warn you not to delete the existing application from your mobile phone!
During the upgrade, the operation of the online and mobile bank may be temporarily interrupted.
After updating the application, the first time you enter the mobile bank, you may need to log in with your PIN code (even if you are usually accessing it using a biometrical method such as face recognition or fingerprint). We recommend that you try to enter the application with your entry PIN code as soon as possible to make sure that you know it. If you find out that you do not remember the PIN code, please visit our nearest branch as soon as possible or call our Contact Center on the toll-free number 080 13 18 for more information.
On Thursday, 07/11/2024 from 22:00 to 24:00 due to maintenance work, transactions at ATMs and POS terminals of Intesa Sanpaolo Bank may be disrupted. At this time, there may also be disruptions to payments with Intesa Sanpaolo Bank cards at POS terminals of other banks and in online stores.
Thank you for your understanding.
We would like to inform you that from Friday 20 September 2024 from 9 p.m. until Saturday 21 September 2024 until 2 a.m., we will be performing a technical upgrade, which could cause disruptions in the operation of the online and mobile bank Intesa Sanpaolo Bank.
Thank you for your understanding.
We are informing you that on Sunday, 15 September, 2024, between 10:00 p.m. and 1:00 a.m., maintenance work will take place at Poslovna Banka IN (for business cilents), as a result of which access to the application will not work.
Thank you for your understanding.
We inform you that a planned technical intervention will take place on Tuesday, July 30, 2024, which could cause disruptions in the operation of our websites and online and mobile banking for individuals and legal entities.
Thank you for your understanding.
On Thursday, 18/07/2024 from 21:00 until Friday, 19/07/2024 until 20:00 we will carry out a technical upgrade, which could cause disruptions in the operation of the online and mobile bank.
If you notice a problem the first time you enter the application (when entering a PIN number or biometric recognition), do not try to enter the application consecutively, but try again later. This will avoid app lock or reactivation required.
Thank you for your understanding.
On Friday, 12/07/2024 from 21:00 until Sunday, 14/07/2024 until 12:00 we will carry out a technical upgrade, which could cause disruptions in the operation of the online and mobile bank.
Thank you for your understanding.
On Tuesday, July 2, 2024, from 9:00 p.m. to 11:00 p.m., due to maintenance work, there could be disruptions in the operation of the online and mobile bank for individuals and legal entities.
Thank you for your understanding.
On Tuesday, June 18, 2024, from 9 p.m. to 11 p.m., due to maintenance work, the online and mobile Intesa Sanpaolo Bank for individuals could be disrupted.
Thank you for your understanding.
We would like to inform you that on Tuesday 11 June 2024 from 01:00 to 05:00 and Thursday 13 June 2024 from 01:00 to 05:00 we will be performing technical updates that may cause payment disruptions with Intesa Sanpaolo Bank cards at POS terminals and in online stores.
Thank you for your understanding.
We would like to inform you that on Wednesday, June 5, 2024, from 00:00 to 08:00, we will carry out technical updates to the system, which may cause disruptions or interruptions in the operation of the online and mobile Intesa Sanpaolo Bank for individuals.
Thank you for your understanding.
We would like to inform you that from Thursday, 16/05/2024, from 21:00, until Friday, 17/05/2024, until 12:00, we will be carrying out a technical upgrade, which could cause disruptions in the operation of the online and mobile bank.
Thank you for your understanding.
On Wednesday, 15/05/2024, and Thursday, 16/05/2024, from 22:00 to 23:00 and on Friday, 17/05/2024, 2024, from 10:00 to 12:00, due to maintenance work, transactions at ATMs and POS terminals of Intesa Sanpaolo Bank may be disrupted. At this time, there may also be disruptions to payments with Intesa Sanpaolo Bank cards at POS terminals of other banks and in online stores.
Thank you for your understanding.
We inform you that from Saturday 15 June 2024 from 11 p.m. to Sunday 16 June 2024 until 3 a.m. access to the online and mobile bank and websites may be interrupted due to regular maintenance work.
Thank you for your understanding.
We inform you that from Friday 17 May 2024 from 11 p.m. to Saturday 18 May 2024 until 1 a.m. access to the online and mobile bank and websites may be interrupted due to regular maintenance work.
Thank you for your understanding.
We would like to inform you that from Friday, April 26, 2024, from 8 p.m. to Sunday, April 28, 2024, until 12 a.m., there will be disruptions in the operation of the online and mobile bank due to the upgrade.
In case of problems, do not delete the application, but update it as soon as it is available in the online store.
To be able to continue banking without interruption after upgrading the application, make sure to update your mobile application as soon as it is available in the online store (App Store, Google Play or Huawei App Gallery).
Thank you for your understanding.
We would like to inform you that our website will be upgraded next week. Therefore, they will not be available during:
- from Monday, April 22 from 11 p.m. to Tuesday, April 23 until 4 a.m. and
- from Tuesday, April 23 from 11 p.m. to Wednesday, April 24 until 2 a.m.
Access to online and mobile banking will be uninterrupted.
Thank you for your understanding.
We would like to inform you that from Tuesday, 30 January 2024 from 22:00 to Wednesday, 31 January to 9:00 there will be disruptions in the operation of the mobile and online bank due to technical work.
Thank you for your understanding.
On Friday, January 12, 2024, during the night, from 1:00 a.m. to 5:00 a.m., there will be disruptions to transactions at Intese Sanpaolo Bank ATMs and POS terminals due to maintenance work. Also, during this time, payments with Intese Sanpaolo Bank cards will not be possible at the POS terminals of other banks and in online stores.
System maintenance will take place again on Thursday, February 8, 2024, also from 1:00 a.m. to 5:00 a.m.
Thank you for your understanding.
We would like to inform you that from Friday 8 December 2023 from 6:30 p.m. until Saturday 9 December 2023 until 6 p.m. there will be disruptions in the operation of the mobile and online bank for natural persons due to a technical upgrade. In case of problems, do not delete the application, but update it as soon as it is available in the online store.
To be able to continue banking without interruption after upgrading the application, make sure to update your mobile application as soon as it is available in the online store (App Store, Google Play or Huawei App Gallery).
Thank you for your understanding.
Please be informed that a technical intervention will be carried out on our IT environment from 15:00 on Saturday 21 October 2023 until 12:00 on Sunday 22 October 2023. There may be short-term disruptions in the operation of our systems, namely: online and mobile banking for natural and legal persons and the PSD 2 system.
We apologise for any inconvenience and thank you for your understanding.
We would like to inform you that a new version of the Bank IN application for use on computers (login with a connected reader) will be published shortly. It does not bring any special changes for users, but the minimum conditions for its operation are changed.
The minimum conditions for the smooth operation of the application are as follows:
- Microsoft Edge: 86.0
- Microsoft .NET Framework: 4.6.2
- Windows: At least 8
We suggest you check which browser version you are using and update it as soon as possible if necessary.
Notifications list
From Friday 10 July 2026 from 6:00 PM to Saturday 11 July 2026 until 12:00 PM an upgrade of banking systems will take place. During this time, there may be disruptions in the operation of the online and mobile bank for individuals and legal entities, disruptions in the operation of the PSD2 system and the execution of payments.
From Thursday 9 July 2026 from 6:00 PM to Friday 10 July 2026 until 12:00 PM the banking systems will be upgraded. During this time there may be disruptions in the operation of the online and mobile bank for individuals and legal entities.
From Wednesday 8 July 2026 from 5:00 PM to Thursday 9 July 2026 until 12:00 PM the banking systems will be upgraded. During this time, there may be disruptions in the operation of the online and mobile bank for individuals and legal entities when accessing documents.
Banking systems will be upgraded from Tuesday 7 July 2026 at 6:00 PM to Wednesday 8 July 2026 at 12:00 PM. During this time there may be disruptions to the operation of online and mobile banking for individuals and legal entities, as well as disruptions in the execution of payments.
From Monday 6 July 2026 from 6:00 PM to Tuesday 7 July 2026 until 12:00 AM the banking systems will be upgraded. During the specified time, there may be disruptions in the operation of the online and mobile bank for individuals and legal entities, confirmation of online purchases, execution of payments, operation of the PSD2 system, and execution of transactions at Intesa Sanpaolo Bank ATMs and POS terminals.
From Thursday 2 July 2026 from 7:00 PM to 10:00 AM on July 3 2026 an upgrade of banking systems will take place. During this time, there may be disruptions in the operation of the mobile bank for legal entities (Mobilna Banka IN).
On Tuesday 30 June 2026 from 00:00 to 12:00 an upgrade of banking systems will take place. During this time, there may be disruptions in the operation of the online and mobile bank for individuals and legal entities, as well as the operation of the PSD2 system.
On Sunday 28 June 2026 between 2:00 and 12:00 there will be a technical intervention on the banking systems. During the intervention there will be disruptions to the operation of instant payments.
On Saturday 27 June 2026 from 00:00 to 12:00 banking systems will be upgraded. During this time there may be disruptions to the operation of the online and mobile bank for individuals and legal entities.
From Wednesday 24 June 2026 from 10:30 PM to Thursday 25 June 2026 until 10:00 AM there will be a technical intervention on the banking systems. During the intervention, there will be disruptions to the operation of instant payments.
On Thursday 25 June 2026 from 01:00 to 12:00 the banking systems will be upgraded.
During this time there may be disruptions in the operation of the online and mobile bank for individuals and legal entities, in displaying cards, confirming online purchases, making instant payments, the operation of the PSD2 system and in transactions at Intesa Sanpaolo Bank ATMs and POS terminals.
On Friday 19 June 2026 between 06:30 and 12:00 there will be a technical intervention on the banking systems. During this time there may be disruptions to the operation of instant payments.
On Thursday 18 June 2026 from 01:00 to 12:00 banking systems will be upgraded. During this time there may be disruptions to the operation of online and mobile banking for individuals and legal entities, card display, online purchase confirmation, ATMs, POS terminals, instant payment processing, and the operation of the PSD2 system.
Banking systems will be upgraded from Tuesday 16 June 2026 at 10:00 PM to Wednesday 17 June 2026 at 10:00 AM. During this time there may be disruptions to the operation of online and mobile banking for individuals and legal entities, card display, online purchase confirmation, instant payment processing, and the operation of the PSD2 system.
On Monday 15 June 2026 from 22:00 to Tuesday 16 June 2026 until 10:00 the banking systems will be upgraded. During this time, there may be occasional disruptions in the operation of the online and mobile bank for individuals and legal entities, the display of cards and the use of card functionalities (e.g. confirming online purchases, card management, instant payments and PSD2 services). Disruptions will be short-lived and may occur occasionally.
From Thursday 11 June 2026 from 10:00 PM to Friday 12 June 2026 at 10:00 AM the banking systems will be upgraded. During this time there may be disruptions to the online and mobile banking for legal entities.
Maintenance work will be carried out on banking systems from Friday, 12 June 2026 6:00 PM to Saturday, 13 June 2026 10:00 AM. During this time there may be disruptions in the execution of instant payments.
From Monday, 8 June 2026, from 10:00 PM, to Tuesday, 9 June 2026, until 10:00 AM, the banking systems will be upgraded. During this time, there may be occasional disruptions to the functioning of the bank's websites and the operation of the online and mobile bank for individuals.
From Tuesday, 9 June 2026, at 22:00 until Wednesday, 10 June 2026, at 10:00, an upgrade of banking systems will take place. During this period, occasional disruptions may occur in the operation of online and mobile banking services for private and business customers, the display of cards, and the use of card-related functionalities (e.g. confirmation of online purchases, card management, instant payments, and PSD2 services). The disruptions will be short-lived and may occur intermittently.
On Sunday 7/6/2026 between 02:00 and 12:00 there will be a technical intervention on the banking systems. During this time there will be disruptions to the operation of instant payments.
From Wednesday 3/6/2026 from 6:00 PM to Thursday 4/6/2026 until 8:00 AM the banking systems will be upgraded. During this time, there may be disruptions to the operation of the online and mobile bank for individuals and legal entities.
From Monday 1/6/2026 from 22:50 to Tuesday 1/6/2026 until 10:00 and from Tuesday 2/6/2026 from 22:50 to Wednesday 3/6/2026 until 10:00 banking systems will be upgraded. During this time, there may be disruptions to the operation of the online and mobile bank for individuals and legal entities, card display, confirmation of online purchases, ATMs, POS terminals, execution of instant payments, and the operation of the PSD2 system.
From Sunday 31/5/2026 10:00 PM to Monday 1/6/2026 12:00 AM, there will be a technical intervention on the banking systems. During this time, there may be disruptions in the execution of payments.
From Thursday 28/5/2026 from 10:00 PM to Friday 29/5/2026 until 12:00 AM there will be a technical intervention on the banking systems. During this time, there may be disruptions in the execution and receipt of payments.
Banking systems will be upgraded from Wednesday 20/5/2026 at 10:00 PM to Thursday 21/5/2026 at 5:00 PM. During this time there may be disruptions to the operation of the online and mobile bank for individuals, card display, and confirmation of online purchases.
From Tuesday 19/5/2026 from 10:00 PM to Wednesday 20/5/2026 until 10:00 AM banking systems will be upgraded. During this time there may be disruptions to the operation of the online and mobile bank for individuals and legal entities, card display, confirmation of online purchases, execution of instant payments, and the operation of the PSD2 system.
From Monday 11/5/2026 from 10:00 PM to Tuesday 12/5/2026 until 10:00 AM, the banking systems will be upgraded. During this time, there may be disruptions to the operation of the online and mobile bank for individuals and legal entities.
From Wednesday 13/5/2026 from 10:00 PM to Thursday 14/5/2026 until 10:00 AM there will be a technical intervention on the banking systems. During this time, there may be disruptions to the operation of instant payments.
From Sunday 10/5/2026 from 2:00 PM to Monday 11/5/2026 until 10:00 AM banking systems will be upgraded. During this time, there may be disruptions in payment processing.
From Tuesday 5/5/2026 from 10:00 PM to Wednesday 6/5/2026 until 10:00 AM banking systems will be upgraded. During this time there may be disruptions to the operation of online and mobile banking for individuals, confirmation of online purchases, and execution of payments.
On Saturday 9/5/2026 and Sunday 10/5/2026, a technical intervention will take place on the banking systems.
During the intervention, there may be short-term disruptions in the operation of instant payments.
On Wednesday, 6 May 2026, from 22:00 until Thursday, 7 May 2026, 10:00, technical maintenance will be carried out on the banking systems.
During this period, disruptions to instant payment services may occur.
On Sunday, 03 May 2026, between 02:00 and 12:00, technical maintenance will be performed on the banking systems.
During this period, disruptions to instant payment services may occur.
On Tuesday, 05/05/2026, during the night, from 01:00 to 12:00 noon, an upgrade of banking systems will be carried out. During this time, disruptions may occur in the operation of online and mobile banking for private individuals and business customers, card management, and the execution of card payments at POS terminals and online.
On Friday, 08/05/2026, during the night, from 01:00 to 12:00 noon, an upgrade of banking systems will be carried out. During this time, disruptions may occur in the operation of online and mobile banking for private individuals and business customers, card management, and the execution of card payments at POS terminals and online.
On Thursday 23/4/2026 between 06:00 and 10:00 there will be a technical intervention on the banking systems. During this time there may be disruptions in the execution of payments.
From Friday 17/4/2026 from 10:00 PM to Saturday 18/4/2026 until 12:00 AM the banking systems will be upgraded. During this time there may be disruptions to the operation of the online and mobile bank for individuals and legal entities, card display, confirmation of online purchases, execution of instant payments, and the PSD2 system.
Banking systems will be upgraded from Tuesday 14/4/2026 at 10:00 PM to Wednesday 15/4/2026 at 10:00 AM. During this time there may be disruptions to the online and mobile banking for individuals.
On mobile devices with the Android operating system, an update to the mobile bank for individuals will be mandatory.
On Friday 10/4/2026 between 00:00 and 12:00 there will be a technical intervention on the banking systems.
During this time there may be disruptions to the operation of instant payments.
From Thursday 2/4/2026 from 9:00 PM to Friday 3/4/2026 until 10:00 AM the banking systems will be upgraded. During this time, there may be disruptions in the operation of online and mobile banking for individuals and legal entities, the execution of instant payments and disruptions in the operation of the PSD2 system.
Banking systems will be upgraded from Tuesday 24/3/2026 at 9:00 PM to Wednesday 25/3/2026 at 10:00 AM. During this time there may be disruptions to the operation of the online and mobile bank for individuals and legal entities, confirmation of online purchases, execution of instant payments, and disruptions to the operation of Intesa Sanpaolo Bank ATMs.
From Sunday 22/3/2026 from 24:00 to Monday 23/3/2026 at 12:00 the banking systems will be upgraded. During this time there may be disruptions to the operation of the online and mobile bank for individuals and legal entities.
From Tuesday 17/3/2026 from 9:00 PM to Wednesday 18/3/2026 until 8:00 AM, a technical intervention will be carried out on the banking systems. During this time, there may be disruptions to the operation of the online and mobile bank for individuals and legal entities, card display, confirmation of online purchases, execution of instant payments, and the operation of the PSD2 system.
From Sunday 15/3/2026 from midnight to Monday 16/3/2026 until 12:00 AM there will be a technical intervention on the banking systems. During the specified time, there may be disruptions to the operation of the online and mobile bank for individuals and legal entities.
From Wednesday 18/3/2026 from 10:00 PM to Thursday 19/3/2026 until 10:00 AM banking systems will be upgraded. During this time there may be disruptions to the operation of the online and mobile bank for individuals and legal entities.
From Sunday 15/3/2026 from 9:00 PM to Monday 16/3/2026 until 8:00 AM there will be a technical intervention on the banking systems. During this time, there may be disruptions to the operation of instant payments.
From Wednesday 11/3/2026 from 10:00 PM to Thursday 12/3/2026 until 10:00 AM the banking systems will be upgraded. During this time there may be disruptions to the operation of the online and mobile bank for individuals.
On Friday 13/3/2026 from 6:00 PM to 10:00 PM there will be a technical intervention on the banking systems. During this time, there may be disruptions to the operation of instant payments and mobile and online banking for individuals.
Banking systems will be upgraded from Monday 9/3/2026 at 10:00 PM to Tuesday 10/3/2026 at 10:00 AM. During this time, there may be disruptions to the online and mobile banking for legal entities.
Banking systems will be upgraded from Thursday 12/3/2026 at 9:30 PM until Friday 13/3/2026 at 10:00 AM. During this time there may be disruptions to the operation of online and mobile banking for individuals and legal entities.
Banking systems will be upgraded from Tuesday 10/3/2026 at 9:30 PM until Wednesday 11/3/2026 at 10:00 AM. During this time there may be disruptions to the operation of online and mobile banking for individuals and legal entities.
On Sunday 8/3/2026 from 2:00 AM to 12:00 PM there will be a technical intervention on the banking systems. During this time there may be disruptions to the operation of instant payments.
From Wednesday 4/3/2026 from 10:00 PM to Thursday 5/3/2026 until 12:00 AM the banking systems will be upgraded. During this time there may be disruptions to the operation of the online and mobile bank for individuals and legal entities.
Banking systems will be upgraded from Thursday 5/3/2026 10:00 PM to Friday 6/3/2026 12:00 AM. During this time there may be disruptions to the operation of online and mobile banking for individuals and legal entities, card management and card payments at POS terminals and online.
From Monday 2/3/2026, from 9:00 PM to Tuesday 3/3/2026 until 8:00 AM a technical intervention will be carried out on the banking systems. During the intervention, there will be disruptions in the functioning of instant payments.
From Wednesday 25/02/2026 from 22:00 to Thursday 26/02/2026 until 08:00 banking systems will be upgraded. During this time, there may be occasional disruptions in the operation of the online and mobile bank for individuals and legal entities, card display, confirmation of online purchases and the use of Intesa Sanpaolo Bank cards at POS terminals and ATMs.
On Thursday 19/02/2026 from 10:00 PM to Friday 20/02/2026 at 10:00 AM an upgrade of banking systems will take place. During this time, there may be disruptions to the operation of the online and mobile bank for individuals and legal entities, disruptions in card management, and card payments at POS terminals and online.
From Tuesday 17/02/2026 from 22:00 to Wednesday 18/02/2026 until 08:00 the banking systems will be upgraded. During this time, there may be disruptions to the operation of online and mobile banking for individuals and legal entities, card display, online purchase confirmation, instant payment processing, and the operation of the PSD2 system.
From Monday 16/02/2026, from 22:00 to Tuesday 17/02/2026 until 08:00 the banking systems will be upgraded. During this time, there may be disruptions to the operation of the online and mobile bank for individuals and legal entities, disruptions in card management and card payments at POS terminals and online.
On Tuesday 17/02/2026 between 2 and 8 p.m. there will be a technical intervention on the banking systems. During the intervention there will be disruptions to the operation of instant payments.
From Wednesday 11/02/2026 from 22:00 to Thursday 12/02/2026 until 10:00 the banking systems will be upgraded.
During this time there may be disruptions in the operation of the online and mobile bank for individuals and legal entities as well as disruptions in the operation of the PSD2 system.
On Sunday 01/02/2026 between 8:00 AM and 3:00 PM a technical intervention will be carried out on the banking systems.
During this time there may be disruptions to the operation of the online and mobile bank for individuals and legal entities when reviewing documents.
There will also be disruptions to instant payments on the same day, between 1:00 PM and 6:00 PM.
From Sunday 01/02/2026 from 10:00 PM until Monday 02/02/2026 until 12:00 AM the banking systems will be upgraded. During this time, there may be disruptions to the operation of the online and mobile bank for individuals and legal entities, disruptions in card management, and card payments at POS terminals and online.
On Thursday 29/01/2026 between 5:00 AM and 12:00 PM a technical intervention will take place on the banking systems.
During the intervention, there will be disruptions to the operation of instant payments.
On Monday 09/02/2026 from 00:00 until 9:00 and Tuesday 10/02/2026 from 00:00 until 9:00 the banking systems will be upgraded.
During this time, there may be disruptions in the operation of the online and mobile bank for individuals and legal entities, in the execution of instant payments and in the operation of the PSD2 system. Access to the bank's website may also be interrupted.
From Friday 23/01/2026 from 10:00 PM to Saturday 24/01/2026 until 10:00 AM the banking systems will be upgraded. During this time, there may be disruptions to the operation of the online and mobile bank for individuals when using investment services.
On Sunday 25/01/2026 between 1:30 PM and 10:00 PM a technical intervention will take place on the banking systems.
During the intervention, there will be disruptions to the operation of instant payments.
On Thursday 22/01/2026, between 5:00 and 12:00, a technical intervention will take place on the banking systems.
During the intervention, there will be disruptions to the operation of instant payments.
Thursday 12/02/2026 at night from 01:00 a.m. to 10:00 a.m. transactions at Intesa Sanpaolo Bank ATMs and POS terminals will be disrupted due to maintenance work. During this time payments with Intesa Sanpaolo Bank cards at POS terminals of other banks and in online stores will also be disrupted.
Banking systems will be upgraded from Wednesday 21/01/2026 at 10:00 PM to Thursday 21/01/2026 at 8:00 AM. During this time, there may be disruptions to the operation of online and mobile banking for individuals and legal entities, card display, online purchase confirmation, instant payment processing and the operation of the PSD2 system.
On Wednesday 21 January 2026 at night from 01:00 a.m. to 10:00 a.m. transactions at Intesa Sanpaolo Bank ATMs and POS terminals will be disrupted due to maintenance work. During this time payments with Intesa Sanpaolo Bank cards at POS terminals of other banks and in online stores will also be disrupted.
From Monday 19 January 2026 from 10:00 PM to Tuesday 20 January 2026 until 12:00 AM the banking systems will be upgraded. During this time, there may be disruptions to the operation of the online and mobile bank for individuals.
From Wednesday 14 January 2026 from 10:00 PM to Thursday 15 January 2026 until 12:00 AM, the banking systems will be upgraded. During this time, there may be disruptions to the operation of the online and mobile bank for individuals.
Urgent maintenance will be performed on Tuesday 13 January 2026 between 5:00 PM and 10:00 PM. During this time, there may be disruptions in card transaction authorization.
From Monday 12 January 2026 from 10:00 PM to Tuesday 13 January 2026 at 12:00 AM the banking systems will be upgraded. During this time, there may be disruptions to the online and mobile banking for individuals and the PSD2 system.
On Sunday 11 January 2026 between 02:00 and 12:00 a.m. a technical intervention will take place on the banking systems. During the intervention there will be disruptions to the operation of instant payments.
From Tuesday 6 January 2026 from 10:00 PM to Wednesday 7 January 2026 until 10:00 AM the banking systems will be upgraded. During this time there may be disruptions to the operation of the online and mobile bank for individuals and legal entities.
From Friday 19 December 2025 from 10:00 PM to Saturday 20 December 2025 until 12:00 AM the banking systems will be upgraded. During this time, there may be disruptions to the operation of the online and mobile bank for individuals and legal entities.
On Sunday 21 December 2025 between 02:00 and 12:00 a technical intervention will take place on the banking systems. During the intervention, there will be disruptions to the operation of instant payments.
From Monday 15/12/2025 from 22:00 to Tuesday 16/12/2025 until 10:00 the banking systems will be upgraded. During this time there may be disruptions to the operation of the online and mobile bank for individuals and legal entities.
On Sunday 14 December 2025 between 02:00 and 10:00 a technical intervention will take place on the banking systems. During the intervention, there will be disruptions to the operation of instant payments.
Banking systems will be upgraded from Saturday 13 December 2025 at 10:00 PM to Sunday 14 December 2025 at 10:00 AM. During this time there may be disruptions to the operation of the online and mobile bank for individuals.
From Thursday 4 December 2025 from 10:00 PM to Friday 5 December 2025 until 10:00 AM the banking systems will be upgraded. During this time, there may be disruptions to the operation of the online and mobile bank for individuals.
Banking systems will be upgraded from Tuesday 25 November 2025 at 10:00 PM to Wednesday 26 November 2025 at 10:00 AM. During this time there may be disruptions to the operation of the online and mobile bank for individuals and legal entities when making payments.
From Monday 17 November 2025 from 10:00 PM to Tuesday 18 November 2025 until 10:00 AM the banking systems will be upgraded. During this time, there may be disruptions to the operation of the online and mobile bank for individuals and legal entities when making payments.
From Thursday 20 November 2025 from 10:00 PM to Friday 21 November 2025 until 8:00 AM banking systems will be upgraded. During this time, there may be disruptions to the operation of the online and mobile bank for individuals and legal entities, card display, confirmation of online purchases, execution of payments, and the operation of the PSD2 system.
On Wednesday 19 November 2025 from 02:00 to 08:00 a technical intervention will take place on the banking systems.
During the intervention, there will be disruptions to the operation of instant payments.
From Thursday 13 November 2025 from 10:00 PM to Friday 14 November 2025 until 10:00 AM the banking systems will be upgraded. During this time, there may be disruptions to the operation of the online and mobile bank for individuals and legal entities when making payments.
From Monday 10 November 2025, from 10:00 PM, to Tuesday 11 November 2025, until 10:00 AM, the banking systems will be upgraded. During this time, there may be disruptions to the operation of the online and mobile bank for individuals and legal entities, the execution of payments, and the PSD2 system.
On Tuesday 11 November 2025 and Thursday 13 November 2025, from 00:00 to 08:00 an upgrade of banking systems will take place. During this time, there may be disruptions to the operation of online and mobile banking for individuals and legal entities, card display, confirmation of online purchases, execution of instant payments, and the operation of the PSD2 system.
On Sunday 9 November 2025 between 2 AM and 10 AM a technical intervention will take place on banking systems, during which there may be disruptions in the operation of instant payments.
On Wednesday 5 November 2025 between 7:30 PM and 11:59 PM a technical intervention will take place on banking systems, during which there may be disruptions in the operation of instant payments.
From Tuesday 4 November 2025 at 7:30 PM to Wednesday 5 November 2025 8:00 AM there will be a technical intervention on banking systems during which there may be short-term disruptions in the operation of instant payments.
From Monday 3 November 2025 from 22:00 to Tuesday 4 November 2025 to 08:00 a technical intervention will be carried out on the banking systems. During the intervention there will be disruptions to payment operations.
On Sunday 2 November 2025 between 2 and 12 a.m., there will be a technical intervention on the banking systems.
During the intervention, there will be disruptions to the operation of instant payments.
Banking systems will be upgraded from Tuesday, October 28, 2025, at 10:00 PM, to Wednesday, October 29, 2025, at 12:00 AM. During this time, there may be disruptions to the operation of online and mobile banking for individuals and legal entities, as well as disruptions in making payments.
Banking systems will be upgraded from Tuesday 21 October 2025 at 10:00 PM to Wednesday 22 October 2025 at 8:00 AM. During this time there may be disruptions to the operation of online and mobile banking for individuals and legal entities, as well as disruptions in the execution of payments.
Today, 16.10.2025, from 21:15, until Friday, 17.10.2025, until 08:00, the banking systems will be upgraded. During this time, there may be disruptions to the operation of the online and mobile bank for individuals.
Thank you for your understanding.
From Friday 17 October 2025 from 10:00 PM to Saturday 18 October 2025 until 10:00 AM banking systems will be upgraded. During this time, there may be disruptions to the operation of the online and mobile bank for individuals and legal entities, card display, confirmation of online purchases, execution of instant payments, and the PSD2 system.
From Wednesday 15 October 2025 at 10:00 PM until Thursday 16 October 2025 at 8:00 AM a technical intervention will be carried out on the banking systems. During the intervention, there will be disruptions to the operation of instant payments.
Banking systems will be upgraded from Tuesday 14 October 2025 at 10:00 PM to Wednesday 15 October 2025 at 8:00 AM. During this time there may be disruptions to the operation of the online and mobile bank for individuals.
- From Tuesday, 7. 10. 2025, from 22:00, to Wednesday, 8. 10. 2025, until 08:00, the banking systems will be upgraded. During this time, there may be disruptions to the operation of the online and mobile bank for individuals and legal entities, card display, confirmation of online purchases, execution of instant payments and the operation of the PSD2 system.
- On Thursday, 9. 10. 2025 and Thursday, 23. 10. 2025, from 1 to 10 am, there will be disruptions to transactions with Intesa Sanpaolo Bank cards at POS terminals, ATMs and in online stores.
- From Thursday, 9. 10. 2025, from 22:00, to Friday, 10. 10. 2025, until 08:00, the banking systems will be upgraded. During this time, there may be disruptions to the operation of online and mobile banking for individuals and legal entities, card display, confirmation of online purchases, execution of instant payments, and the operation of the PSD2 system.
From Tuesday 7 October 2025 from 10:00 PM to Wednesday 8 October 2025 until 12:00 AM the banking systems will be upgraded.
During this time, there may be disruptions to the operation of the online and mobile bank for individuals and legal entities, as well as disruptions in the execution of payments.
From Friday 3 October 2025 at 7 p.m. to Sunday 5 October 2025 at 7 p.m. an upgrade of interbank systems for instant payments will take place.
During this time there may be disruptions in the operation of the online and mobile bank for individuals and legal entities especially in the area of payments.
Banking systems will be upgraded from Thursday 2 October 2025 at 10:00 PM to Friday 3 October 2025 at 8:00 AM. During this time there may be disruptions to the operation of online and mobile banking for individuals and legal entities, the execution of instant payments and the operation of the PSD2 system.
On Wednesday 24 September 2025 from 10:00 PM to Thursday 25 September 2025 at 10:00 AM banking systems will be upgraded. During this time there may be disruptions to the online and mobile banking for individuals.
On Friday 19 September 2025 between 2 and 9 a.m. a technical intervention will take place on the banking systems. During the intervention, there will be disruptions to the operation of instant payments.
From Thursday 18 September 2025 from 10:00 PM to Friday 19 September 2025 until 8:00 AM the banking systems will be upgraded. During this time there may be disruptions to the operation of the online and mobile bank for individuals and legal entities as well as disruptions to the display of cards.
Banking systems will be upgraded from Tuesday 16 September 2025 at 10:00 PM to Wednesday 17 September 2025 at 8:00 AM. During this time, there may be disruptions to the operation of online and mobile banking for individuals and legal entities, card display, online purchase confirmation, instant payment processing, and PSD2 system operation.
On Sunday 14September 2025 from 08:00 to 18:00 regular maintenance of banking systems will take place, which may affect the operation of the online and mobile bank for legal entities and the use of e-documents (viewing and opening new contracts, viewing statements, etc.).
From Saturday 20 September 2025 from 1 p.m. to Sunday 21 September 2025 until 3 p.m. maintenance work may cause disruptions in the operation of the online and mobile bank for individuals and legal entities, disruptions in card management and card payments at POS terminals and online, and disruptions in the operation of instant payments.
From Thursday 11 September 2025 from 21:00 to Friday 12 September 2025 until 8:00 the banking systems will be upgraded. During this time there may be disruptions to the operation of the online and mobile bank for individuals and legal entities, disruptions in card management and card payments at POS terminals and online, and disruptions in the functioning of the PSD2 system.
From Thursday 11 September 2025 from 13:00 to Friday 12 September 2025 until 8:00 the banking systems will be upgraded. During this time, there may be disruptions to the operation of instant payments.
Due to maintenance work, there may be disruptions in the operation of the online and mobile bank for individuals and legal entities from Wednesday 10September 2025 from 9 p.m. to Thursday 11 September 2025 until 8 a.m.
From Tuesday 9 September 2025 at 22 p.m. to Wednesday 10 September 2025 at 12 a.m. the banking systems will be upgraded. During this time there may be disruptions to the operation of the online and mobile bank for individuals.
From Friday 5 September 2025 at 22 p.m. to Saturday 6 September at 12 a.m. the banking systems will be upgraded. During this time there may be disruptions to the operation of the online and mobile bank for individuals.
Due to maintenance work, there may be disruptions in the operation of the online and mobile bank for individuals and legal entities:
- from Tuesday 2 September 2025 from 9 p.m. to Wednesday 3 September 2025 until 8 a.m. and
- from Thursday 4 September 2025 from 9 p.m. to Friday 5 September 2025, until 8 a.m.
From Friday 29 August 2025 at 22 p.m. to Saturday 30 August at 12 a.m. the banking systems will be upgraded. During this time there may be disruptions to the operation of the online and mobile bank for individuals.
On Friday 22 August 2025 from 0:15 a.m. to 8:15 a.m. a technical intervention will be carried out on the banking systems. During this time there may be disruptions to the operation of instant payments.
From Thursday 21 August 2025 from 10:00 PM to Friday 22 August 22 2025 until 8:00 AM banking systems will be upgraded. During this time, there may be disruptions to the operation of online and mobile banking for individuals and legal entities, card display, online purchase confirmation, instant payment processing, and the PSD2 system.
From Wednesday 13 August 2025 from 10:00 p.m. to Thursday 14 August 2025 at 12:00 a.m. a technical intervention will be carried out on the banking systems. During this time there may be disruptions to the operation of the online and mobile bank for individuals as well as disruptions to the operation of instant payments.
From Thursday 7 August 2025 at 22 p.m. to Friday 8 August at 12 a.m. the banking systems will be upgraded. During this time there may be disruptions to the operation of the online and mobile bank for individuals.
On Monday 11 August 2025 from 10 a.m. until 3 p.m. there will be a technical intervention on the banking systems. During this time, there may be disruptions to the operation of instant payments.
On Sunday 10 August 2025 from 2 a.m. until 10 a.m. there will be a technical intervention on the banking systems. During this time, there may be disruptions to the operation of instant payments.
From Monday 4 August 2025 at 22 p.m. to Tuesday 5 August at 12 a.m. the banking systems will be upgraded. During this time there may be disruptions to the operation of the online and mobile bank for individuals.
On Sunday 3 August 2025 at 1 a.m. to 12 a.m. the banking systems will be upgraded. During this time there may be disruptions to the operation of the online and mobile bank for individuals.
From Thursday 31 July 2025 at 10 p.m. to Friday 1 August 2025 at 12 p.m. the banking systems will be upgraded. During this time there may be disruptions to the operation of the online and mobile bank for individuals.
A technical upgrade of banking systems will take place from Monday 28 July 2025 from 9 a.m. to Tuesday 29 July 2025 until 12 p.m. During this time, there may be disruptions to the operation of the online and mobile bank for individuals, PSD2 processes and when confirming online purchases via the mobile application for individuals.
We will also be carrying out interventions from Tuesday 29 July 2025 from 10 p.m. to Wednesday 30 July 2025 until 12 a.m. and from Wednesday 30 July 2025 from 10 p.m. to Thursday 31 July 2025 until 12 a.m.
A technical upgrade of banking systems will take place from Friday 25 July 25 2025 from 10 p.m. to Saturday 26 July 2025 until 12 p.m. During this time, there may be disruptions to the operation of the online and mobile bank for individuals, PSD2 processes and when confirming online purchases via the mobile application for individuals.
On Sunday 27 July 2025 from 2 a.m. until 10 a.m. there will be a technical intervention on the banking systems. During this time, there may be disruptions to the operation of instant payments.
From Thursday 24 July 2025 from 10 p.m. to Friday 25 July 2025 until 8 a.m. there may be disruptions in the operation of the mobile and online bank for individuals and legal entities, as well as disruptions in the performance of transactions with Intesa Sanpaolo Bank cards at POS terminals and in online stores. There may also be disruptions in the execution of instant payments.
From Monday 21 July 2025 at 22:00 until Tuesday 22 July 2025 at 08:00 there will be a technical intervention on the banking systems. During this time, there may be disruptions to the operation of instant payments.
From Tuesday 22 July 2025 at 22:00 until Wednesday 23 July 2025 at 08:00 there will be a technical intervention on the banking systems. During this time, there may be disruptions to the operation of online and mobile banking for individuals and legal entities, as well as disruptions to the operation of instant payments.
On Tuesday, July 15, 2025, from 10:00 PM to Wednesday, July 16, 2025, at 6:00 AM, the banking systems will be upgraded. During this time, there may be disruptions to the operation of the online and mobile bank for individuals and legal entities, card display, confirmation of online purchases, execution of instant payments, and the operation of the PSD2 system.
On Sunday 6 July 2025 between 2:00 a.m. and 12:00 p.m. there will be a technical intervention on the banking systems. During the intervention, there may be disruptions to the operation of instant payments.
Thank you for your understanding.
From Wednesday 2 July 2025 at 10 p.m. until Thursday 3 July 2025 at 12 p.m. the banking systems will be upgraded. During this time there may be disruptions to the operation of the online and mobile bank for individuals.
Thank you for your understanding.
From Thursday 26 June 2025 at 10 p.m. until Friday 27 June 2025 at 12 p.m. the banking systems will be upgraded. During this time there may be disruptions to the operation of the online and mobile bank for individuals.
Thank you for your understanding.
From Tuesday 24 June 2025 at 10 p.m. until Wednesday 25 June 2025 at 4 p.m. the banking systems will be upgraded. During this time there may be disruptions to the operation of the online and mobile bank for individuals.
Thank you for your understanding.
From Monday 23 June 2025 at 10 p.m. until Tuesday 24 June 2025 at 12 p.m. the banking systems will be upgraded. During this time there may be disruptions to the operation of the online and mobile bank for individuals.
Thank you for your understanding.
From Friday 20 June 2025 at 10 p.m. until Saturday 21 June 2025 at 12 p.m. the banking systems will be upgraded. During this time there may be disruptions to the operation of the online and mobile bank for individuals.
Thank you for your understanding.
From Saturday 21 June 2025 from 3 p.m. to Sunday 22 June 2025, until 12 p.m. a technical intervention will be carried out on our information environment. During this time there may be disruptions to the operation of the online and mobile bank for individuals and legal entities.
Thank you for your understanding.
From Tuesday 17 June 2025 from 10:00 PM to Wednesday 18 June until 4:00 AM banking systems will be upgraded. During this time there may be disruptions to the operation of online and mobile banking for individuals and legal entities, card display, confirmation of online purchases, execution of instant payments and the operation of the PSD2 system.
Thank you for your understanding.
From Sunday 22 June 2025 at 10 p.m. until Monday 23 June 2025 at 9 a.m. banking systems will be upgraded. During this time there may be disruptions in the execution of instant payments.
Thank you for your understanding.
From Monday 16 June 2025 at 10 p.m. until Tuesday 17 June 2025 at 12 p.m. the banking systems will be upgraded. During this time, there may be disruptions to the operation of the online and mobile bank for individuals and legal entities. There may also be disruptions in the execution of instant payments.
Thank you for your understanding.
From Wednesday 11 June 2025 from 10 p.m. to Thursday 12 June 2025 until 12 a.m. there may be disruptions in the operation of the mobile and online bank for individuals.
Thank you for your understanding.
On Thursday 5 June 2025 from 2:00 AM to 8:00 AM banking systems will be upgraded. During this time, there may be disruptions to the operation of online and mobile banking for individuals and legal entities, card display, online purchase confirmation, instant payment processing, and PSD2 system operation.
Thank you for your understanding.
From Thursday 5 June 2025 10 p.m. to Friday 6 June 2025 12 a.m. there may be disruptions to the operation of the online and mobile bank for individuals.
Thank you for your understanding.
On Sunday 1 June 2025 a technical intervention will be carried out on the banking systems. Between 2 and 9 a.m. there may be disruptions to the operation of instant payments.
Thank you for your understanding.
From Friday 29 May 2025 from 9 p.m. to Saturday 30 May 2025 until 8 a.m. there may be disruptions in the operation of the mobile and online bank for individuals and budiness clients as well as disruptions in transactions with Intesa Sanpaolo Bank cards at POS terminals and in online stores. There may also be disruptions in the execution of instant payments.
Thank you for your understanding.
On Thursday 22 May 2025 between 5 and 9 a.m., a technical intervention will be carried out on the banking systems.
During the intervention, there may be disruptions to the operation of instant payments.
Thank you for your understanding.
From Friday 23 May 2025 from 10:00 PM to Saturday 24 May 2025 until 8:00 AM there may be disruptions in the operation of the mobile and online bank for individuals, which may also affect the confirmation of online purchases and the operation of PSD2 services.
Thank you for your understanding.
From Wednesday 21 May 2025,from 10 p.m. to Thursday 22 May 2025 until 9 a.m. the banking systems will be upgraded. During this time there may be disruptions to the operation of the online and mobile bank for individuals and legal entities. There may also be disruptions in the execution of instant payments.
Thank you for your understanding.
On Sunday 18 May 2025 between 2 and 10 a.m., a technical intervention will be carried out on the banking systems.
During the intervention, there may be disruptions to the operation of instant payments.
Thank you for your understanding.
From Tuesday 20 May 2025 from 9:00 PM until Wednesday 21 May 2025 until 8:00 AM there may be disruptions in the operation of the mobile and online bank for individuals and legal entities, disruptions in the performance of transactions with Intesa Sanpaolo Bank cards at POS terminals and in online stores and in the display of cards. There may also be disruptions in the performance of instant payments, in the confirmation of online purchases and in the operation of the PSD2 system..
Thank you for your understanding.
On Friday 16 May 2025 between 10 p.m. and midnight, a technical intervention will be carried out on the banking systems.
During the intervention there may be disruptions to the operation of the online and mobile bank for individuals in the Investment Funds functionality.
Thank you for your understanding.
On Sunday 11 May 2025 between 2 and 10 a.m., a technical intervention will be carried out on the banking systems.
During the intervention, there may be disruptions to the operation of instant payments.
Thank you for your understanding.
On Monday, May 12, 2025, from 1 a.m. to 9 a.m., there will be disruptions in transactions with Intesa Sanpaolo Bank cards at POS terminals, ATMs and online stores.
Thank you for your understanding.
On Wednesday 7 May 2025 from 1 a.m. until 8 a.m. a banking system upgrade will take place. During this time, there may be disruptions to the operation of online and mobile banking for individuals and legal entities, as well as disruptions in making card payments at POS terminals and online.
Thank you for your understanding.
On Sunday 4 May 2025 from 2 a.m. until 10 a.m. a banking system upgrade will take place. During this time there may be disruptions to Instant Payments.
Thank you for your understanding.
From Wednesday 23 April 2025 from 10 p.m. until Thursday 24 April 2025 until 6 a.m. a banking system upgrade will take place. During this time, there may be disruptions to Instant Payments.
Thank you for your understanding.
On Monday 14 April 2025 from midnight until 12 p.m. a banking system upgrade will take place. During this time, there may be disruptions to Instant Payments.
Thank you for your understanding.
From Wednesday 16 April 2025 from 10:00 PM until Thursday 17 April 2025 until 8:00 AM there may be disruptions in the operation of the mobile and online bank for individuals and legal entities, disruptions in the performance of transactions with Intesa Sanpaolo Bank cards at POS terminals and in online stores. There may also be disruptions in the performance of instant payments.
Thank you for your understanding.
From Friday 11 April 2025 from 10:00 PM to Saturday 12 April 2025 until 8:00 AM the banking systems will be upgraded. During this time, there may be disruptions to the operation of the online and mobile bank for individuals and business clients, card display, confirming online purchases, making instant payments and the operation of the PSD2 system.
Thank you for your understanding.
From Thursday 10 April 2025 from 8:00 PM to Friday 11 April 2025 until 8:00 AM the banking systems will be upgraded. During this time, there may be disruptions to the operation of the online and mobile bank for individuals and legal entities and disruptions in making card payments at POS terminals and online and in the execution of instant payments and the operation of the PSD2 system.
Thank you for your understanding.
From Monday 7 April 2025 10 p.m. to Tuesday 8 April 2025 8 a.m. a banking system upgrade will take place. During this time, there may be disruptions to Instant Payments.
Thank you for your understanding.
On Sunday 6 April 6 2025 between 2 a.m. and 8 a.m. there will be a technical intervention on the banking systems.
During the intervention, there will be disruptions to the operation of instant payments.
Thank you for your understanding.
On Thursday 3 April 2025 from 1:00 AM to until 9:00 AM, banking systems will be upgraded. During this time there may be disruptions to the operation of online and mobile banking for individuals and legal entities, in card transactions at POS terminals, ATMs and online stores, execution of instant payments, and the operation of the PSD2 system.
Thank you for your understanding.
On Tuesday 1 April 2025 from 1:00 AM to until 9:00 AM, banking systems will be upgraded. During this time there may be disruptions to the operation of online and mobile banking for individuals and legal entities, in card transactions at POS terminals, ATMs and online stores, execution of instant payments, and the operation of the PSD2 system.
Thank you for your understanding.
From Thursday 27 March 2025 from 10 p.m. to Friday 28 March until 8 a.m. there may be disruptions in the operation of Intesa Sanpaolo Bank ATMs that are not located in bank branches due to technical intervention. ATMs in branches will operate without interruption.
Thank you for your understanding.
From Tuesday 25 March 2025 from 10:00 PM to Wednesday 26 March 2025, until 8:00 AM, banking systems will be upgraded. During this time there may be disruptions to the operation of online and mobile banking for individuals and legal entities, card display, confirmation of online purchases, execution of instant payments, and the operation of the PSD2 system.
Thank you for your understanding.
From Tuesday 25 March 2025 from 10:00 PM to Wednesday 26 March 2025 until 8:00 AM there will be a technical intervention in the card area.
During this time there may be problems with paying with payment cards and brief interruptions in the operation of the Nestpay payment interface at online points of sale.
Thank you for your understanding.
From Monday 24 March 2025 from 10:00 PM until Tuesday 25 March until 4:00 AM a technical intervention will be carried out.
During the intervention, there may be disruptions to the operation of the online and mobile bank for business clients.
Thank you for your understanding.
On Wednesday 19 March 2025, between 10:00 PM and 12:00 AM a technical intervention will be carried out on the banking systems.
During the intervention, there may be disruptions to the operation of the online and mobile bank for individuals.
Thank you for your understanding.
From Tuesday 18 March 2025 from 10:00 PM to Wednesday 19 March 2025 until 8:00 AM upgrade of banking systems is going to take place. During this time, there may be disruptions to the operation of the online and mobile bank for individuals and business clients, the display of cards, the confirmation of online purchases, the execution of online payments and the operation of PSD2 system.
Thank you for your understanding.
On Thursday 13 March 2025 between 2 and 8 a.m. technical maintenance will be carried out on banking systems.
During the maintenance, there may be disruptions to the operation of instant payments.
Thank you for your understanding.
From Sunday 9 March 2025 from 10 p.m. to Monday 10 March 2025 until 6 a.m. a technical intervention in the card area will take place. During this time there may be disruptions in the operation of the online and mobile bank, the display of cards and when making card payments at POS terminals and online.
Thank you for your understanding.
On Sunday 9 March 9 2025 between 2 and 8 a.m. technical maintenance will be carried out on banking systems.
During the maintenance, there may be disruptions to the operation of instant payments.
Thank you for your understanding.
On Thursday 20 February 2025, between 8:00 PM and 12:00 AM a technical intervention will be carried out on the banking systems.
During the intervention, there may be disruptions to the operation of the online and mobile bank for individuals and legal entities.
Thank you for your understanding.
From Wednesday, 19. 2. 2025, from 22:00, to Thursday, 20. 2. 2025, until 12:00, a technical intervention in the card area will take place. During this time, there may be disruptions in the operation of the online and mobile bank, the display of cards and when making card payments at POS and online.
Thank you for your understanding.
From Tuesday 18 February 2025 from 9:00 PM to Wednesday 19 February 2025 until 12:00 AM upgrade of banking systems is going to take place. During this time, there may be disruptions to the operation of the online and mobile bank for individuals and business clients, the display of cards, the confirmation of online purchases, the execution of online payments and the operation of PSD2 system.
Thank you for your understanding.
On Tuesday 4 March 4 2025 from 00:00 to 05:00 there may be a 30-minute disruption to the operation of mobile and online banking for individuals and legal entities, disruption to transactions with Intesa Sanpaolo Bank cards at POS terminals and in online stores. There may also be disruptions to Instant Payments.
Thank you for your understanding.
On Wednesday 12 February 2025 from 00:00 to 5:00 there may be 15-minute disruptions to the operation of the mobile and online bank for individuals and legal entities, disruptions to transactions with Intesa Sanpaolo Bank cards at POS terminals and in online stores. There may also be disruptions to the execution of instant payments.
Thank you for your understanding.
We would like to inform you that on Wednesday 29 January 2025, between 2 and 3 a.m., there will be disruptions in the execution of instant payments.
Thank you for your understanding.
We would like to inform you that from Saturday 25 January 2025 from 00:01 to Sunday 26 January 2025 until 4:00 p.m. execution of instant payments to legal entity transaction accounts opened at NLB Bank and execution of Flik payments at points of sale and at online merchants that have transaction accounts opened at NLB Bank (IBAN SI5602….) will be disabled due to a system upgrade at NLB Bank and the company Bankart d.o.o.
We thank you for your understanding.
On Thursday 23 January 2025 from 10:00 PM to 12:00 AM there will be possible disruptions or outages in payments with cards. Problems may occur when confirming online purchases with mobile banking and when displaying card details in mobile or online banking.
Thank you for your understanding.
On Tuesday 21 January 2025 from 10 p.m. to 11:59 p.m. there are possible disruptions in the operation of mobile and online banking for individuals and legal entities, disruptions in transactions with Intesa Sanpaolo Bank cards at POS terminals, ATMs and in online stores. There may also be disruptions when executing instant payments.
Thank you for your understanding.
On Thursday 19 December 2024, from 10 p.m. to 11:59 p.m. there are possible disruptions in the operation of mobile and online banking for individuals and legal entities, disruptions in transactions with Intesa Sanpaolo Bank cards at POS terminals, ATMs and in online stores. There may also be disruptions when executing instant payments.
Thank you for your understanding.
On Thursday 16 January 2025, from 10 p.m. to 11:59 p.m. there are possible disruptions in the operation of mobile and online banking for individuals and legal entities, disruptions in transactions with Intesa Sanpaolo Bank cards at POS terminals, ATMs and in online stores. There may also be disruptions when executing instant payments.
Thank you for your understanding.
On Monday 9 December 20 2024, from 10 p.m. to 11:30 p.m. there are possible disruptions in the operation of mobile and online banking for individuals and legal entities, disruptions in transactions with Intesa Sanpaolo Bank cards at POS terminals, ATMs and in online stores. There may also be disruptions when executing instant payments.
Thank you for your understanding.
On Monday 2 December 2024 from 21:00 to 24:00 due to maintenance work transactions at ATMs and POS terminals of Intesa Sanpaolo Bank may be disrupted. At this time, there may also be disruptions to payments with Intesa Sanpaolo Bank cards at POS terminals of other banks and in online stores.
Thank you for your understanding.
From Saturday 23 November 2024 from 3 p.m. to Sunday 24 November 2024 until 12 p.m. a technical intervention will be carried out on our information environment. There may be short-term disruptions in the operation of our systems, namely: online and mobile banks for individuals and legal entities and the PSD 2 system.
Thank you for your understanding.
On Wednesday, 20 November 20 2024, from 10 p.m. to 11:30 p.m. there are possible disruptions in the operation of mobile and online banking for individuals and legal entities, disruptions in transactions with Intesa Sanpaolo Bank cards at POS terminals, ATMs and in online stores. There may also be disruptions when executing instant payments.
Thank you for your understanding.
On Tuesday, 19 November 2024, from 1 a.m. to 6 a.m. there may be disruptions to Intesa Sanpaolo Bank card transactions at POS terminals, ATMs, and online stores.
Thank you for your understanding.
We would like to inform you that on Friday 8 November 2024 between 11:00 p.m. and 12:00 p.m. maintenance work will be carried out on our websites, so access will occasionally be interrupted.
Thank you for your understanding.
We would like to inform you that from Tuesday 5 November 2024 from 9 p.m. to Wednesday 6 November 2024 until noon we will be upgrading the digital banking application, which may cause disruptions in the operation of the online and mobile bank.
A mandatory application update will be required for continued smooth use. (Do not delete the existing application from your mobile phone!)
After updating the application, the first time you enter the mobile bank, you may need to enter your PIN code. Read the important instructions!
On Thursday, 7 November 2024, from 10 p.m. to 12 p.m. there may be disruptions to Intesa Sanpaolo Bank card transactions at POS terminals, ATMs, and online stores.
Thank you for your understanding.
On Tuesday, October 15, 2024, from 10 p.m. to Wednesday, October 16, 2024, until 6 a.m., there may be disruptions to Intesa Sanpaolo Bank card transactions at POS terminals, ATMs, and online stores. There may also be disruptions in the implementation of instant payments .
Thank you for your understanding.
We are informing you that on Wednesday 9 October 2024 from 22:00 to 23:00 we will carry out regular technical works, which could cause disruptions in the operation of the online and mobile bank.
Thank you for your understanding.
We are informing you that on Tuesday 8 October 2024 from 22:00 to 23:00 we will carry out regular technical works, which could cause disruptions in the operation of the online and mobile bank.
Thank you for your understanding.
We would like to inform you that a mandatory update of the mobile application Intesa Sanpaolo Bank Mobile will be required shortly. You will download the new version from the online store. We warn you not to delete the existing application from your mobile phone!
During the upgrade, the operation of the online and mobile bank may be temporarily interrupted.
After updating the application, the first time you enter the mobile bank, you may need to log in with your PIN code (even if you are usually accessing it using a biometrical method such as face recognition or fingerprint). We recommend that you try to enter the application with your entry PIN code as soon as possible to make sure that you know it. If you find out that you do not remember the PIN code, please visit our nearest branch as soon as possible or call our Contact Center on the toll-free number 080 13 18 for more information.
On Thursday, 07/11/2024 from 22:00 to 24:00 due to maintenance work, transactions at ATMs and POS terminals of Intesa Sanpaolo Bank may be disrupted. At this time, there may also be disruptions to payments with Intesa Sanpaolo Bank cards at POS terminals of other banks and in online stores.
Thank you for your understanding.
We would like to inform you that from Friday 20 September 2024 from 9 p.m. until Saturday 21 September 2024 until 2 a.m., we will be performing a technical upgrade, which could cause disruptions in the operation of the online and mobile bank Intesa Sanpaolo Bank.
Thank you for your understanding.
We are informing you that on Sunday, 15 September, 2024, between 10:00 p.m. and 1:00 a.m., maintenance work will take place at Poslovna Banka IN (for business cilents), as a result of which access to the application will not work.
Thank you for your understanding.
We inform you that a planned technical intervention will take place on Tuesday, July 30, 2024, which could cause disruptions in the operation of our websites and online and mobile banking for individuals and legal entities.
Thank you for your understanding.
On Thursday, 18/07/2024 from 21:00 until Friday, 19/07/2024 until 20:00 we will carry out a technical upgrade, which could cause disruptions in the operation of the online and mobile bank.
If you notice a problem the first time you enter the application (when entering a PIN number or biometric recognition), do not try to enter the application consecutively, but try again later. This will avoid app lock or reactivation required.
Thank you for your understanding.
On Friday, 12/07/2024 from 21:00 until Sunday, 14/07/2024 until 12:00 we will carry out a technical upgrade, which could cause disruptions in the operation of the online and mobile bank.
Thank you for your understanding.
On Tuesday, July 2, 2024, from 9:00 p.m. to 11:00 p.m., due to maintenance work, there could be disruptions in the operation of the online and mobile bank for individuals and legal entities.
Thank you for your understanding.
On Tuesday, June 18, 2024, from 9 p.m. to 11 p.m., due to maintenance work, the online and mobile Intesa Sanpaolo Bank for individuals could be disrupted.
Thank you for your understanding.
We would like to inform you that on Tuesday 11 June 2024 from 01:00 to 05:00 and Thursday 13 June 2024 from 01:00 to 05:00 we will be performing technical updates that may cause payment disruptions with Intesa Sanpaolo Bank cards at POS terminals and in online stores.
Thank you for your understanding.
We would like to inform you that on Wednesday, June 5, 2024, from 00:00 to 08:00, we will carry out technical updates to the system, which may cause disruptions or interruptions in the operation of the online and mobile Intesa Sanpaolo Bank for individuals.
Thank you for your understanding.
We would like to inform you that from Thursday, 16/05/2024, from 21:00, until Friday, 17/05/2024, until 12:00, we will be carrying out a technical upgrade, which could cause disruptions in the operation of the online and mobile bank.
Thank you for your understanding.
On Wednesday, 15/05/2024, and Thursday, 16/05/2024, from 22:00 to 23:00 and on Friday, 17/05/2024, 2024, from 10:00 to 12:00, due to maintenance work, transactions at ATMs and POS terminals of Intesa Sanpaolo Bank may be disrupted. At this time, there may also be disruptions to payments with Intesa Sanpaolo Bank cards at POS terminals of other banks and in online stores.
Thank you for your understanding.
We inform you that from Saturday 15 June 2024 from 11 p.m. to Sunday 16 June 2024 until 3 a.m. access to the online and mobile bank and websites may be interrupted due to regular maintenance work.
Thank you for your understanding.
We inform you that from Friday 17 May 2024 from 11 p.m. to Saturday 18 May 2024 until 1 a.m. access to the online and mobile bank and websites may be interrupted due to regular maintenance work.
Thank you for your understanding.
We would like to inform you that from Friday, April 26, 2024, from 8 p.m. to Sunday, April 28, 2024, until 12 a.m., there will be disruptions in the operation of the online and mobile bank due to the upgrade.
In case of problems, do not delete the application, but update it as soon as it is available in the online store.
To be able to continue banking without interruption after upgrading the application, make sure to update your mobile application as soon as it is available in the online store (App Store, Google Play or Huawei App Gallery).
Thank you for your understanding.
We would like to inform you that our website will be upgraded next week. Therefore, they will not be available during:
- from Monday, April 22 from 11 p.m. to Tuesday, April 23 until 4 a.m. and
- from Tuesday, April 23 from 11 p.m. to Wednesday, April 24 until 2 a.m.
Access to online and mobile banking will be uninterrupted.
Thank you for your understanding.
We would like to inform you that from Tuesday, 30 January 2024 from 22:00 to Wednesday, 31 January to 9:00 there will be disruptions in the operation of the mobile and online bank due to technical work.
Thank you for your understanding.
On Friday, January 12, 2024, during the night, from 1:00 a.m. to 5:00 a.m., there will be disruptions to transactions at Intese Sanpaolo Bank ATMs and POS terminals due to maintenance work. Also, during this time, payments with Intese Sanpaolo Bank cards will not be possible at the POS terminals of other banks and in online stores.
System maintenance will take place again on Thursday, February 8, 2024, also from 1:00 a.m. to 5:00 a.m.
Thank you for your understanding.
We would like to inform you that from Friday 8 December 2023 from 6:30 p.m. until Saturday 9 December 2023 until 6 p.m. there will be disruptions in the operation of the mobile and online bank for natural persons due to a technical upgrade. In case of problems, do not delete the application, but update it as soon as it is available in the online store.
To be able to continue banking without interruption after upgrading the application, make sure to update your mobile application as soon as it is available in the online store (App Store, Google Play or Huawei App Gallery).
Thank you for your understanding.
Please be informed that a technical intervention will be carried out on our IT environment from 15:00 on Saturday 21 October 2023 until 12:00 on Sunday 22 October 2023. There may be short-term disruptions in the operation of our systems, namely: online and mobile banking for natural and legal persons and the PSD 2 system.
We apologise for any inconvenience and thank you for your understanding.
We would like to inform you that a new version of the Bank IN application for use on computers (login with a connected reader) will be published shortly. It does not bring any special changes for users, but the minimum conditions for its operation are changed.
The minimum conditions for the smooth operation of the application are as follows:
- Microsoft Edge: 86.0
- Microsoft .NET Framework: 4.6.2
- Windows: At least 8
We suggest you check which browser version you are using and update it as soon as possible if necessary.
