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Who we are

Discover the world of opportunity with Intesa Sanpaolo Bank.
About The Intesa Sanpaolo Group

About The Intesa Sanpaolo Group

With a strategic international presence the Intesa Sanpaolo Group is one of the top banking groups in Europe with approximately 5,200  branches and 20.2 million customers globally. Its global network is comprised of International Subsidiary Banks operating in 12 countries in Central Eastern Europe, Middle Eastern and North African regions. It also maintains an International Corporate Network formed of Corporate Hubs, Representative Offices, Branches and Banks active in 25 countries across the globe.
 

About Intesa Sanpalo Bank

About Intesa Sanpalo Bank

World of opportunities

Intesa Sanpaolo Bank amazes you day after day with selected solutions for fast and easy banking. We are especially committed to your personal, family or business purposes.

In addition to our own know-how, which we have been building for over 60 years, we also offer you tried and tested world-class solutions, as we are a member of the renowned Intesa Sanpaolo Bank international banking group. Our majority owner is Privredna Banka Zagreb, which is also part of the said Group.

Being our customer, you can experience a different path to run your errands each time around, ranging from digital banking and mobile payments to an online and mobile chatroom for a quick consultation or conversation.

You can also quickly and easily run your banking errands at our modern branches, where you are always greeted with good coffee, homely comfort and friendly banking advice.
 

Vision and Mission

Vision and Mission

The five pillars of our vision

Intesa Sanpaolo Bank is a bank with a national market reach, wide recognition among stakeholders and a modern customer service model.

It provides its customers with cutting-edge digital business solutions and the best offers available.
It operates on the basis of a lean and responsive business model implemented by professionally trained and motivated employees.

This is the bank with the most popular customer experience for anyone looking for one.



"With its new strategy, Intesa Sanpaolo Bank has embarked on a clearly outlined journey that guides its operations beyond 2023. This is a time related to the vision of the kind of a bank we really want. At the same time, it is a path that we must take in other roles in life, both private and business. For we know that without multifaceted changes and an outlined path, it is impossible to progress comprehensively and be successful."

Jozef Kausich, President of the management board

Customer service excellence

Being better in delivering a great customer experience is at the heart of Intesa Sanpaolo Bank’s mission.

Our excellent customer experience is achieved through investing in human resources, digitization and a network of modern branches, optimization of business and work processes, hiring talented people in key business areas, rewarding dedicated and successful employees, and through a balanced growth in the Slovenian market.

What is more, we strive for a great and constant multi-channel customer experience, regardless of whether in a given moment you need us remotely or face-to-face at a branch.
 

History and development

History and development

The bank through time

The development of Intesa Sanpaolo Bank is the development of the economic area as well as the social one, in which we operate from our beginnings on the local level and all the way to the formation into one of the central Slovenian banking institutions. The area used to occupy the coastal region primarily, but today it occupies the whole Slovenia.

The story of Intesa Sanpaolo Bank is also the story of a constant search for better and more modern banking solutions, from the first smart payment card to the first online video chat bank and the first digital wallet in Slovenia.
 

Developing advanced solutions

ntesa Sanpaolo Bank is the leading bank in Slovenia in the development of mobile and other advanced services. As the first in the country, it launched some key advanced services which later affected the broader financial, economic and social areas in Slovenia and the changes to the users’ purchasing habits.

2017: Digital signature of documents in the mobile bank for the conclusion of loans, savings and payments into mutual funds, without a visit to a branch

2016: The Wave2Pay mobile wallet for contactless card payment at points of sale using a mobile phone

2015: Mobile phone and QR code cashless payment at points of sale (instant payments) and quick money transfer between mobile phone users (instant money transfers) 

2011: Digital signature of bank transactions for paperless operation at the Bank’s branches

2008: Online bank with personal assistance and video chat

2005: Smart payment card equipped with chip technology for highest level payment security

1992: Activa, the first Slovenian payment card with a magnetic strip 

The development of online banking dates back to 1998, when the online bank for natural persons was launched, then in 2013 it was joined by a mobile bank for natural persons, and a year later by online and mobile banks for business users.
 

 

Bank development milestones

A new international name and a new business strategy for the bank

2019 - Business Centre is moved to Ljubljana

2018 – Start of implementation of the Bank’s new business strategy with a 2021 time perspective

2017 – Renaming of Banka Koper d. d. to Banka Intesa Sanpaolo d. d., entry of Privredna banka Zagreb into the Bank’s ownership structure and preparation for a new commercial start-up

2016 – Development of the Wave2Pay mobile wallet for card payment at points of sale via mobile phone

 

Development of new mobile services and leasing reorganization

2015 – Development of instant payments at points of sale and instant money transfer services between mobile phone users

2015 – Acquisition of the Finor Leasing subsidiary

2014 – Development of mobile banking for legal entities

 

Sustainable development and corporate social responsibility

2012 – Establishment of small business enterprise centres and launch of the “360 Degree Sustainable Development Project”

2011 – First green branch, introduction of the digital signature for bank transactions and development of mobile banking services for natural persons

2010 – Establishment of humanitarian aid for elimination of the consequences of natural disasters in Slovenia and education of all employees on the topic of corporate social responsibility

 

Redesign of the corporate identity and restructure of the organization

2009 – Internal reorganization and establishment of the pilot project for contactless payment with payment cards and mobile phones via the TAP & GO registered trademark

2008 – Redesign of the Bank’s corporate identity modelled on Intesa Sanpaolo, establishment of the “Posluh 100%” project for customer satisfaction monitoring and launch of the first online bank in Slovenia with video chat and loyalty rewards

2007 – Formation of the Intesa Sanpaolo banking group

2006 – New partnerships in the area of small business and business education

2005 – Jubilee celebration for the 50th anniversary of operation and launch of the first smart payment card in Slovenia

 

Multilayer changes

2004 – Complete spatial redesign of the Koper headquarters and expansion of the branch network

2003 – Transition to transaction accounts and strengthening of investment banking

2002 – Sanpaolo IMI, S.p.A. becomes the Bank’s majority shareholder

2001 – Establishment of the Open-ended Mutual Pension Fund

2000 – Entry into the A listing of the Ljubljana Stock Exchange and restructuring of the organization

1998 – Acquisition of M Bank and development of online banking for natural persons

 

Going forward independently

1997 – The new name, Banka Koper with a new corporate identity and the opening of a branch in Maribor

1996 – Expansion of the branch network into the Slovenian capital and restructuring of the internal organization

1994 – Obtaining the Bank of Slovenia authorization for all banking operations, domestic and foreign

1992 – Independent path of Splošna banka Koper outside the Ljubljanska banka system and development of the first payment card, Activa

 

Beginnings

1978 – Inclusion in the Ljubljanska Banka – United Banks banking system, as LB Splošna banka Koper

1971 – Kreditna banka Koper, as a commercial investment bank, expands its business network beyond the borders of the Coastal–Karst region

1961 – The Bank is renamed Komunalna Banka Koper and begins to strengthen its own credit potential

1955 – Establishment of Istrska komunalna banka with the purpose of stimulating the regional economy

Social responsibility

Social responsibility

We act globally and locally

Intesa Sanpaolo Bank operates within the Intesa Sanpaolo international banking group, which is particularly committed to social responsibility and sustainable development.

Discover the efforts of the Group at the international level and of Intesa Sanpaolo Bank in Slovenia in four selected areas of society and economy.

Optimal customer experience

At Intesa Sanpaolo Bank, we build customer satisfaction at multiple levels of operation. In this way we improve the quality of our services and develop mutually successful cooperation:

  • systematic monitoring of customer satisfaction
  • multichannel banking at the customer’s choice
  • innovative banking solutions, both branch-based and remote

The “Posluh (Listening) 100%” project is designed to help better understand the customers, their needs, wishes and expectations. There are many ways we can attune to their needs: through questions, telephone and online surveys, opinions, suggestions, complaints and compliments.

The Digical project embraces the development of multi-channel banking with a focus on digital banking solutions on the one hand and advanced banking branches on the other, all to maximize the customer experience.

Financial literacy of young people

Financial literacy programmes for young people are just part of the educational programmes of Intesa Sanpaolo, which are organized in cooperation with the Museum of Saving in Turin, where each year Intesa Sanpaolo Bank organizes educational workshops for children.

The workshops are called “It’s up to you” and are intended for students of higher grades of elementary schools. Each time they are accompanied by the symbol of the blue dolphin carrying the message “Swimming freely, thinking wisely”.

The workshops are conducted and implemented by a team of 16 trained volunteers, employees of Intesa Sanpaolo Bank’s various areas of operation. Most recently, 35 workshops were held at various elementary schools across Slovenia.

Encouraging circular economy

Circular economy is an alternative business model that aims to realize economic growth through the rational use of limited resources and thus to provide comprehensive care for the restoration of a company’s natural capital. Circular economy is more than a waste-free industry. It takes into account several aspects of business – the environmental, economic and social.
Intesa Sanpaolo is the world’s only banking group to partner with the Ellen Macarthur Foundation in financing business ideas and models that, on the one hand, help transform classic industry and, on the other, encourage investment in circular economy.

Intesa Sanpaolo Bank supports circular economy development initiatives at the level of Slovenia. For it, circular economy represents an opportunity to become a circular-oriented society, to gain a new competitive advantage and to become a reference country in the area of sustainable life and development in Europe.

Offer of sustainable funds

The EF Sustainable Global Equity, a new certified quality equity fund focused on sustainability-oriented companies, is one of the diverse offerings of the Eurizon funds exclusively marketed in Slovenia.

The fund is suitable for investors looking to save in a diversified global stock market and willing to take a higher risk for potentially expected higher returns.
 

Values and ethics

Values and ethics

Our seven

Living our values means working hard for them every day – at work or in our free time. No value occupies the top position, they are all equally important to us.

  • We act honestly.
  • We support equality.
  • We act responsibly.
  • We improve quality.
  • We support business transparency.
  • We listen carefully. 
  • We respect diversity.
     

Business ethics

The Intesa Sanpaolo Bank Code of Ethics is a collection of fundamental ethical principles that bind us to behave ethically in the workplace. It explains individual values and principles in relation to stakeholders and their application in practice.

All our stakeholders can directly alert us to any non-compliance with the aforementioned principles through the e-mail address set up specially for this purpose: eticni.kodeks@intesasanpaolobank.si
 

Code of ethics

Rules - reporting violations

Management and supervisory board

Management and supervisory board

Management of the bank

Intesa Sanpaolo Bank is distinguished by its multicultural leadership and management at all levels of business.

Management board

  • Jozef Kausich, President
  • Irena Džaković, Member - responsible for the risk management
  • Ivan Ivičić, Member - responsible for the retail business
  • Drago Kavšek, Member - responsible for the SME & Corporate

Supervisory board

  • Giancarlo Miranda, President
  • Alessio Cioni, Deputy President
  • Andrea Pavlović, Member
  • Amina Carnabuci, Member
  • Andrea Tondo, Member
  • Miroslav Halužan, Member
  • Antonio Bergalio, Member

Jozef Kausich, president of the management board

Jozef Kausich, formerly of VUB Bank, a member of the Intesa Sanpaolo Group and the second largest bank in Slovakia, where for many years he was a member of the Management Board and Executive Director of the Corporate Banking Department. 

During his term, commercial banking recorded significant achievements, and today VUB Bank is the leading bank in Slovakia in most areas of corporate banking. At that time, he was also a member of the Supervisory Board of VUB Leasing and VUB Factoring. He had previously acquired work experience in various important financial and banking institutions. 

In February 2018, Jozef Kausich took office as Chairman of the Management Board of Intesa Sanpaolo Bank.

Irena Džaković, member of the management board

She took the position of a member of the Management Board of the Intesa Sanpaolo Bank in June 2014. She started her business career at Company 22 d.o.o. in Belgrade, where she covered various business functions. 

Shortly after, she entered the banking world, where she has been active since 1997. She has held managerial positions assessing business plans, investment projects and credit proposals for small, medium and large companies and public institutions, assessing credit portfolios of various companies, and assessing risks, recoveries, etc. 

Before moving to Slovenia, she worked as Deputy Chairman of the Management Board at the Pravex bank in the Ukraine.

Ivan Ivičić, member of the management board

He became a member of the Management Board at Intesa Sanpaolo Bank in Slovenia in July 2017. He started his long-standing banking career in 1996 at the National Bank of Croatia in Zagreb. In 2000, he began work at Privredna Banka Zagreb, a member of the Intesa Sanpaolo Group, where he held numerous executive positions in the area of product development and business network expansion. 

Between 2007 and 2010, he took on a challenge abroad as Member of the Management Board and Business Director at the Russian subsidiary ZAO Banca Intesa (formerly KMB Bank). He then continued his business career at the International Subsidiary Banks Division head office in Milan, where he covered leading positions in marketing and sales, of card banking development and consumer finance. 

Before joining the Intesa Sanpaolo Bank, he managed and coordinated business strategy for the retail and small business segment for 10 subsidiaries within the Division.

Drago Kavšek, member of the management board

Before joining Intesa Sanpaolo Bank, he was a member of the Management Board for the Financial area at Mercator, where he led the most complex financial restructuring of the company between 2012 and 2016. 

Between 2010 and 2012 he was Chairman of the Management Board at Fructal, before which he worked for three years as Head of Finance and Accounting, and he oversaw the financial rebuilding of the company. Between 2001 and 2007 he was employed by Publikum, where he was in charge of Corporate finance. 

In 2014, at the Financial Conference, organized by the Finance newspaper and the Ljubljana Stock Exchange, he was presented with the Best Financier of the Year award for his achievements in the restructuring of Mercator. 

Since July 2017 he has been a member of the Management Board of Intesa Sanpaolo Bank for the area of corporate banking.

Organization chart

Key bank details

Key bank details

Headquarter
Banka Intesa Sanpaolo d.d.
Pristaniška ulica 14, 6502 Koper
Phone: +386 5 66 61 000

 

New business centre
Dunajska 167, 1000 Ljubljana
Phone: +386 1 30 76 620
 
Contacts
Contact center: +386 666 18 38
E-mail: info@intesasanpaolobank.si
Web: https://www.intesasanpaolobank.si

Registration number: 5092221000
VAT number: SI98026305
SWIFT: BAKOSI2X
REUTERS: BAKO

Corporate identity

Corporate identity

About the name & corporate branding

The name of Intesa Sanpaolo Bank is derived from the internationally recognized name of the Intesa Sanpaolo Banking Group, which has been present on the Slovenian market for almost 20 years. For the first 5 years, the Bank acted as a member of the IMI Sanpaolo Group, which in 2007 merged with Banca Intesa to form the Intesa Sanpaolo Group.

The international name for the once regional bank is proof that the bond between the parent bank Intesa Sanpaolo, whose home is in Italy, and its subsidiary Intesa Sanpaolo Bank with Slovenian roots, has successfully passed the test of time.

The multicultural team spirit of the subsidiary banks across the wider part of Europe and the lasting commitment with the Italian parent bank are reflected today in both the service model and in advanced customer solutions, as well as in the more visible engagement within the financial and wider economic sectors.
 

Intesa Sanpaolo Bank Logo

Our presence in the world

International presence

How Italy and New York shaped banking
Intesa Sanpaolo New York hub: supporting corporate America
Singapore: gateway to growth
Do you need help?

We are here for you.

Look for appropriate contact number:

Intesa Sanpaolo Bank Contact center
Monday-Friday 7 a.m. - 6 p.m. and Saturday 8 a.m. - 12 p.m.

  •     Calling from Slovenia: 080 13 18
  •     Calling from abroad: 00386 5 66 61 838

Service center for card business – 24 h

  •     Calling from Slovenia:  05 66 61 256
  •     Calling from abroad: 00386 5 66 61 256

Real estate sale: 00386 5 66 610 10

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