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Compensation for payment transactions abroad

Introduction of a new compensation in the field of executing payment transactions abroad and receiving payments from abroad for legal entities and private individuals

In accordance with the General Terms and Conditions for the provision of payment services for legal entities and private individuals, we would like to inform you that as of November 1, 2022, the bank is introducing a new fee for an in-depth review of cross-border and other payment transactions in the area of ​​executing payment transactions abroad and receiving payments from abroad in the amount of 20 .00 EUR.

The compensation will be calculated when the payment transaction is executed in countries or for funds received from countries that the bank, on the basis of sanction lists and the bank's internal rules, assesses as high risk. See List of countries that are subject to in-depth review (.pdf).

From November 1, 2022, you can view the changed tariff on the bank's website www.intesasanpaolobank.si and in all the bank's branches.

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Look for appropriate contact number:

Intesa Sanpaolo Bank Contact center
Monday-Friday 7 a.m. - 6 p.m. and Saturday 8 a.m. - 12 p.m.

  •     Calling from Slovenia: 080 13 18
  •     Calling from abroad: 00386 5 66 61 838

Service center for card business – 24 h

  •     Calling from Slovenia:  05 66 61 256
  •     Calling from abroad: 00386 5 66 61 256

Real estate sale: 00386 5 66 610 10

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